•   Introduction to Surveys in Salesforce : Every business small or big wants to satisfy its customers’ needs since customers are the lifeblood of any business. If you do not know what customers think about your service, you will never be able to give them the best customer experience. so any contact with a customer […]

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  • Rich Text fields provide important functionality but can be difficult to employ and deal with properly, especially in Flows. In this blog post, we will see how we can use a Lightning web component to act as a rich text area. What is a Rich Text Area Field?  Rich Text is a field type that […]

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  •   Introduction to Salesforce Flow Salesforce Flow empowers you to build complex business solutions using clicks, not code. Flow Builder is the most powerful tool that a Salesforce Admin has at their disposal, giving you similar powers that Salesforce developers have. If you need to perform mass updates across multiple unrelated records, or complex logic […]

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  • Quick text is predefined messages, like greetings, answers to common questions, and short notes. Which helps to stop retyping the same message over and over and save time. You can insert quick text in emails, chats, and more. Enable Quick Text: From Setup enter Quick Text Settings in the Quick Find box Select Quick Text […]

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