Advanced Subscription Management
Blackthorn supports subscription services with Stripe Billing, Authorize.net, and PayPal, allowing businesses to manage recurring payments effortlessly.
Salesforce · Blackthorn Payments
Blackthorn Payment Integration: Streamline Payments
At Twopir Consulting, we specialize in seamlessly integrating advanced tools into Salesforce to drive efficiency and scalability. We've implemented Blackthorn Payments—a leading Salesforce-native payment solution that brings payment gateways like Stripe and Authorize.net directly to your CRM. By integrating Blackthorn Payments, your organization can streamline payment processes, manage transactions effortlessly, and boost productivity across multiple payment channels.
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Trusted by 500+ organizations — including subscription, clinical and professional-services businesses collecting payments inside Salesforce with Twopir Consulting.
What We Integrate
- Salesforce Partner
- Stripe
- Authorize.net
- Experience Cloud
- Stripe Billing
- Field Service Mobile
- PayLink
- Virtual Terminal
Definition
What is Blackthorn Payments?
Blackthorn Payments is an advanced, fully native Salesforce payment platform that integrates leading payment processors, including Stripe, Authorize.net, and PayPal. Designed to simplify the handling of one-time and recurring payments, Blackthorn offers a comprehensive solution that fits effortlessly into the Salesforce environment.
This integration enables businesses to manage all payment-related activities directly within Salesforce, ensuring a unified and streamlined process. With features like subscription management, mobile payment capabilities, and PCI-compliant processing, Blackthorn Payments empowers organizations to meet customer payment needs reliably and securely.
Three parties are involved, and it helps to keep them apart. Blackthorn builds and licenses the app. Your payment gateway (Stripe or Authorize.net, for example) processes the transactions. Twopir Consulting integrates the two with your Salesforce org: the setup, configuration, automation, reporting and portal work described on this page. Taking payments through Chargent instead? See our Chargent consulting services.
Blackthorn Payments features
Nine capabilities of the Blackthorn Payments app that a Salesforce payment integration puts to work, from recurring billing to custom development.
Mobile Payment Capabilities
Accept payments on Salesforce's Field Service Lightning Mobile, Salesforce Mobile, and other mobile platforms, ensuring seamless payment collection on the go.
Stripe Connect Integration
Manage Stripe Connect accounts directly within Salesforce with no-code setup, enabling rapid deployment and simplified account management.
PCI-Compliant Processing
Securely accept credit card and ACH payments within Salesforce, ensuring adherence to industry-standard compliance.
Virtual Terminal Compatibility
Available in both Lightning and Classic versions, the virtual terminal enables seamless, secure payment processing directly within Salesforce.
Automated Card Management
Expired or lost credit cards are automatically updated, reducing manual intervention and improving continuity in recurring billing.
Payment Scheduling and Reattempts
Schedule payments with automatic reattempts for failed transactions, ensuring payment completion without additional follow-up.
Payment Request Links (PayLink)
Easily generate and send payment links from Salesforce, allowing customers to make payments securely through a personalized link.
Apex & REST API Support
Blackthorn's API compatibility offers flexibility for custom development and integration, enabling tailored payment solutions.
Benefits of Blackthorn Payment Integration
Each benefit below comes from a specific part of the integration. The last column shows which features produce it, so you can see what has to be configured to get there.
| Benefit | What it means for your business | Features that deliver it |
|---|---|---|
| Enhanced Efficiency | Streamline payment processes across Salesforce, eliminating the need for multiple systems and reducing time spent on manual data entry. | Virtual terminal, PayLink, payments on any Salesforce object |
| Improved Cash Flow Management | Leverage advanced reporting and real-time transaction visibility to manage cash flow, track payments, and make informed financial decisions. | Transaction dashboards and reports in Salesforce |
| Increased Payment Flexibility | With options for one-time, subscription, and scheduled payments, customers can pay in the way that best suits their needs. | Subscription management, payment scheduling, card and ACH processing |
| Reduced Operational Costs | By automating payment processes and managing transactions directly within Salesforce, businesses can reduce errors, eliminate redundancy, and lower operational costs. | Automated card management, payment reattempts, automated notifications |
| Enhanced Customer Experience | Offer customers a seamless, secure payment experience through customizable payment links and the convenience of mobile payment options. | PayLink, mobile payments, customer billing portal |
How Twopir Consulting can help
At Twopir Consulting, we bring extensive experience in integrating and customizing Blackthorn Payments within Salesforce. Here’s how we can support your business:
Integration Setup
We'll configure Blackthorn Payments with Salesforce, including setting up Stripe, Authorize.net, or PayPal as payment gateways.
Mobile Payment Integration
Enable mobile payments across platforms like Salesforce Field Service and Salesforce Mobile to support field teams and enhance on-the-go transaction capabilities. Field teams on Salesforce Field Service Mobile collect payment at the job.
Transaction Management & Reporting
Set up custom dashboards and reports for real-time transaction tracking, status updates, and insights into payment history.
Subscription & Billing Management
Implement advanced subscription handling and automated billing schedules to streamline recurring payments.
Automated Notifications
Build workflows to send transaction receipts and status alerts automatically, improving customer communication and transparency.
Stripe Connect & PayLink Integration
Facilitate quick and secure payments through Stripe Connect and PayLink, enhancing customer convenience and payment completion rates.
Community and Billing Portal Setup
Configure Salesforce Communities to accept payments and enable customers to access the billing portal for payment management. Portals are built on Salesforce Experience Cloud, the current name for Communities.
Blackthorn Payments at work in Salesforce
Three views from a Blackthorn Payments integration: a payment request sent from Salesforce with PayLink, the payment schedule behind recurring billing, and the Stripe Billing dashboard where the payments land.
Send payment request from salesforce with paylink
A PayLink goes to the customer from the Salesforce record, and they pay through a secure, personalized link.
Payment Schedule
Scheduled payments run on their dates, with automatic reattempts when a transaction fails.
Stripe Billing Dashboard
Subscriptions and payments managed through Stripe Billing, with the transaction results back in Salesforce for reporting.
Results you can expect
With our Blackthorn Payments integration, your organization can expect:
Greater Payment Convenience
Accept payments from Salesforce Community pages, mobile apps, and more, offering customers flexibility in payment options.
Improved Productivity
Minimize manual payment processing and data entry with automated, Salesforce-native payment handling, allowing your teams to focus on core business tasks.
Enhanced Cash Flow Visibility
Access up-to-date payment data and analytics within Salesforce, empowering you to manage cash flow with greater accuracy.
Scalability & Flexibility
Whether your organization handles one-time payments or recurring billing, Blackthorn Payments' adaptable features grow with your business needs.
Seamless User Experience
Deliver a smooth payment experience for customers, from secure payment links to subscription management, enhancing customer satisfaction and retention.
In Summary
Conclusion
Integrating Blackthorn Payments with Salesforce through Twopir Consulting offers a robust, secure, and versatile solution for managing all your payment needs in one place. From recurring billing to mobile transactions, Blackthorn Payments simplifies payment processing and enhances operational efficiency, providing a modern payment experience for your customers and team.
Salesforce payment integrations we have delivered
Two Salesforce payment builds on the gateways Blackthorn Payments connects to, Stripe and Authorize.Net. Neither one used Blackthorn. They are here because the work is the same: payments recorded on the right Salesforce records, statuses updated automatically, and customers paying themselves. Each figure belongs to the engagement that produced it.
US Nonprofit — Connecticut
Manual payment tracking eliminated with Stripe–Salesforce automation.
4 Automated Salesforce payment flows
100% Invoice generation automated
0 Manual payment status updates
Weinberger Law Group
A legal payment portal on Salesforce and Authorize.Net, from manual billing to zero-error automation.
100% Cash receipt automation
24/7 Self-service client payment portal
0 Manual allocation steps
Blackthorn Payments questions, answered plainly
Twopir Consulting configures Blackthorn Payments with your Salesforce org and connects your payment gateway. We then set up the parts your teams use: mobile payments for field teams, PayLink payment requests, subscriptions and billing schedules, automated receipts and status alerts, payment dashboards and reports, and a customer billing portal. Blackthorn builds and licenses the app; your gateway processes the transactions.
Blackthorn's documentation names Stripe, Authorize.net and Spreedly as its primary gateway providers, and its AppExchange listing cites 120+ gateways, including Braintree, Cybersource, Elavon, Global Payments, Heartland and WorldPay. One Salesforce org can connect several gateway accounts, each in test or live mode.
No. Card and bank details are sent to the gateway, which returns a token, and Blackthorn's documentation states that no card or bank account information is ever saved in Salesforce. Using the Virtual Terminal or PayLink reduces your PCI compliance scope further, though your business still completes its own PCI DSS self-assessment questionnaire.
Blackthorn Payments installs from AppExchange as a managed package and runs on Enterprise, Unlimited, Performance and Developer editions. Blackthorn states that it is not supported in Salesforce Professional Edition orgs.
Yes. Blackthorn Payments works with Salesforce Field Service and the Salesforce mobile app, including Bluetooth card readers, and Blackthorn also offers its own iOS and Android apps. Twopir Consulting sets this up so a payment taken at the job lands on the same Salesforce records your office team works from.
Yes. Blackthorn's Virtual Terminal works in Experience Cloud, the current name for Salesforce Communities, so customers can pay and manage billing from a self-service portal. Customers can also pay from a PayLink, a payment link emailed or texted from Salesforce, by card or ACH.
Next Step
Let's talk Blackthorn Payments
A first conversation covers your gateway, how customers pay you today, any recurring billing, and where payments need to show up in Salesforce: enough to say what the integration would involve. No obligation to proceed.
Talk to a Salesforce architect who integrates payments
