What is Salesforce Einstein Analytics?

  • Salesforce Einstein leverages AI technology to augment its CRM capability in the Cloud Computing world.
  • Salesforce Einstein is the result of the foresight of Salesforce which sees AI and cloud to be the frontrunners among the emerging technologies.

Features of Salesforce Einstein :

Salesforce einstein analytics metricsLet’s check-out how this extraordinary Einstein platform is seen in your business activities:

  • Ready-to-use Applications: AI is crafted into apps that are already in use, like Service, Marketing, Commerce, or Sales Cloud, which makes it an inherent piece of Salesforce UI. This is how, all the companies an reap the advantage of AI all across various roles, functions, and sectors.  
  • Intelligent Interpretation: It can foretell user behavior depending on demographic profile, past behavior analysis, and context.
  • Voice I/O: This functionality leverage AI to hear what the users utter and talk back to the users, despite just exhibiting the related information on a screen. 
  • Einstein Platform:This platform receives the requirement of distinct business operations and provides tools that allow the managers and developers to craft custom savvy assistance according to their needs.

Advantages of Salesforce Einstein :

  1. Performance– Sales Managers can control almost the whole pipeline and differentiate performance with achievements all across the sales time frame. Later, they may make each member of the team compare their performance with quotas. Leader view dashboards showcase a cutting-edge view of KPIs and approve further data evaluation to allow action without taking an exit from the app.
  2. Pipeline Management– With the assistance of Salesforce Einstein Analytics, the sales managers include the changes to the opportunity pipeline on a real-time basis progressively. Also, they check the updated deals, deals that moved inside-out of the time-frame of sales, and examine the closed deals that meet the success or failure. Moreover, it aids in identifying the trends in opportunity classifications to assist in making the sales pipeline all set and prepare an essential list of opportunities to grab inside the app. Whenever the sales rep manages the sales process, the platform can alter dynamically the parameters for every sales process dashboard and reveal the data at lightning speed.
  3. Whitespace Analytics– With the assistance of Salesforce Einstein analytics, sales managers can target their time on the potential deals by whitespace analytics implementation. Also, they identify which products have been sold and to which accounts, and craft the opportunities based on the need of that account.
  4. Forecasting– With the Salesforce Einstein, Sales managers get high-quality benefits through forecasting. They become able to estimate sales and revenue precisely. With the assistance of forecasting, the sales managers can use forecasting dashboards to make plans accordingly for the sales time frame or approaching quarter and analyze when to anticipate deals for the closure. The notifications can be activated, in two cases, by sales managers, when the amount of pipeline changes or there are changes in the deals.

Results :

  • Identify factors related to raising or lowering business outcomes.
  • Statistically validate findings.
  • Find and explain patterns in your data that humans wouldn’t have the time or ability to discover.
  • Help disseminate insights to the rest of your organization.
  • Drop forward-looking views of decisions into the applications that end-users use in their everyday work.
  • Prescribe things you can do to improve your business decisions