Welcome to Twopir Consulting, your trusted partner in implementing seamless integration between Twilio and Salesforce. Explore the power of Twilio for Salesforce, a dynamic solution that enhances your communication capabilities, allowing you to send and receive automated messages effortlessly.

About Twilio Integration

At Twopir Consulting, we take pride in successfully completing the implementation and integration of Twilio with Salesforce. Twilio opens up a world of possibilities by providing functionalities for sending and receiving automated messages using virtual phone numbers and messaging services.

Understanding Twilio for Salesforce

Key Features of Twilio Integration:

  • Real-time 1:1 Chat: Engage in one-on-one real-time conversations with your contacts.
  • Bulk Send: Seamlessly send bulk messages to multiple recipients.
  • Automated Send with Process Builder: Leverage automation for sending messages with Process Builder.
  • 1 or 2-Way Communication: Enable both sending and receiving of messages.
  • Rapid Setup: Deploy and configure in under 10 minutes.
  • Lightning or Classic Compatibility: Works effortlessly with both Lightning Experience and Salesforce Classic.
  • Group Inbox: Track and respond to all your messages conveniently from one location.
  • Delivery Status Notifications and Reporting: Stay informed with real-time delivery status and detailed reporting.

 

How Can We Help?

Our Expertise in Twilio Integration:

  • Setup Twilio with Salesforce: Ensure a smooth and efficient integration process.
  • SMS Inbox Integration: Enable a centralized inbox for managing all your SMS interactions.
  • One-to-One Messaging Setup: Facilitate one-to-one messaging directly from Salesforce record pages.
  • Bulk SMS Campaigns: Assist in sending bulk SMS to members of a campaign.
  • Automation and Workflow Building: Enhance efficiency through automated processes and workflows.
  • Push Incoming SMS and Status Updates to Salesforce: Keep your Salesforce data up-to-date with real-time updates.
  • Detailed Reporting and Dashboards: Gain insights into SMS status, responses, and opt-outs through comprehensive reports and dashboards.
  • SMS Drip Campaigns: Set up customized drip campaigns to nurture leads and contacts over time.

 

Results:

Transformative Outcomes with Twilio Integration:

  • Efficient SMS Campaign Management: Manage marketing efforts seamlessly through SMS campaigns.
  • 24/7 Customer Connectivity: Connect with customers at any time through automated SMS interactions.
  • Inbound SMS and Voice Call Handling: Receive and manage incoming SMS and voice calls from leads and contacts.
  • Scheduled and Customized SMS: Schedule and customize SMS messages using our automation solutions.
  • Cost and Time Reduction: Reduce operational time and costs, leading to increased profitability.

 

Trust Twopir Consulting for an unparalleled Twilio integration with Salesforce. Elevate your communication strategies, streamline processes, and unlock the true potential of automated messaging.