Native Form provides a powerful and flexible way to create custom forms within your Salesforce environment.
This cutting-edge solution empowers you to streamline data collection, automate workflows, and enhance user
experiences. Twopir Consulting designs, connects and supports Native Forms for growing and mid-market companies and for enterprise teams.
Trusted by 500+ organizations — including software,
healthcare, legal and real estate businesses capturing their data in Salesforce with Twopir Consulting.
What We Build
Salesforce Partner
Lead Capture Forms
Customer Surveys
Event Registration
Case Intake
Validation Rules
Workflow Automation
Definition
What are Native Forms?
Native Forms is a robust platform that allows you to build and deploy custom forms directly within your Salesforce org. No need for external tools or complex integrations — everything is seamlessly integrated into your existing
Salesforce ecosystem.
Two things are worth keeping apart. Native Forms is the form builder: it runs inside Salesforce,
stores every submission there, and respects the validation and automation already in your org. Twopir Consulting is the team that designs your forms, connects them to the rest of your
systems and keeps them running. When a form needs to feed the Salesforce record page itself, our guide to Salesforce Dynamic Forms covers the in-app side.
Why Native
Why native Salesforce forms?
A form built inside Salesforce writes straight to the records your teams already use. Here is what that
changes compared with a form that lives somewhere else and syncs in.
Seamless Integration
Native Salesforce forms offer deep integration with Salesforce’s core functionalities. This ensures that the form data flows directly into Salesforce without the need for complex third-party tools or additional connectors, providing a secure and streamlined process.
Enhanced Data Capture
These forms allow you to design highly customizable data collection tools, from basic contact forms to detailed surveys or registration forms. You can tailor each form to capture exactly the data you need, ensuring more accurate and relevant information is entered into Salesforce.
Improved User Experience
With Salesforce native forms, you can create clean, intuitive, and visually appealing designs. This user-friendly approach makes it easier for customers or prospects to fill out and submit their information, resulting in better engagement and higher conversion rates.
Automated Workflows
Native Salesforce forms support automation by triggering actions based on form submissions. Whether it’s creating new records, sending email alerts, or updating existing Salesforce data, these automated workflows reduce manual intervention, helping your team work more efficiently.
Increased Efficiency
By automating data capture and eliminating the need for manual data entry, native forms reduce errors and save significant time and resources. This increases the overall efficiency of your operations, allowing your team to focus on more strategic tasks.
Key Features
Key features of native Salesforce forms
Six capabilities do most of the work: a builder anyone can use, your branding, logic that adapts to each
answer, validation that protects data quality, instant notifications, and a direct line into Salesforce automation.
Drag-and-Drop Interface
Native Salesforce forms come with an intuitive drag-and-drop builder, allowing you to create and configure forms without any coding skills. This user-friendly interface makes it easy to add fields, rearrange sections, and set up your form in just a few clicks.
Customization Options
Tailor the look and feel of your forms to align with your brand’s visual identity. You can adjust colors, fonts, and layouts to ensure that your forms are consistent with your website or business style, providing a seamless experience for your users.
Conditional Logic
Utilize conditional logic to create dynamic forms that adapt based on user input. This feature allows you to display or hide specific fields depending on how users respond to certain questions, ensuring that you collect only the most relevant information.
Validation Rules
Native forms can enforce Salesforce’s powerful validation rules to maintain data accuracy and consistency. You can set parameters to ensure users enter the correct type of data, preventing errors and ensuring that only high-quality data is submitted.
Email Notifications
Automatically trigger email notifications when a form is submitted. This feature ensures that relevant teams or individuals are instantly notified of new entries, whether for customer inquiries, lead generation, or other submissions.
Integration with Salesforce Features
Native forms are tightly integrated with other Salesforce features, such as workflows, approval processes, and reporting tools. This allows you to automate follow-up actions like record creation, task assignment, or approval routing directly from form submissions, streamlining your business processes.
Use Cases
Use cases of native Salesforce forms
The same builder serves marketing, customer experience, HR, events and support. Each use case ends in a
Salesforce record that the next step of the process can act on.
Lead Generation
Native Salesforce forms are perfect for capturing leads from your website, landing pages, or marketing campaigns. These forms seamlessly integrate with Salesforce, automatically creating new lead records with the submitted information. This ensures a smooth and efficient process for lead capture, nurturing, and follow-up.
Customer Surveys
You can easily design and distribute customer surveys to gather feedback on products, services, or overall customer experience. The form responses are directly recorded in Salesforce, allowing you to analyze trends, track customer satisfaction, and take proactive steps to improve your offerings.
Employee Onboarding
Simplify employee onboarding by using native forms to collect necessary details from new hires, such as personal information, department details, and equipment requests. The submitted data can automatically populate relevant records in Salesforce, making the onboarding process more efficient and reducing manual entry errors.
Event Registration
For event management, native Salesforce forms are ideal for handling event registrations. Capture attendee information, preferences, and payment details, then store them directly in Salesforce. You can also automate post-registration workflows, such as sending confirmation emails or generating attendee badges, all within the Salesforce environment.
Case Management
Create forms to capture case details for customer support or service requests. These forms can be integrated with Salesforce’s case management system, allowing customers to submit cases online. Once submitted, the case is automatically logged and assigned to the appropriate team for resolution, helping to streamline support operations and improve response times.
How We Help
How Twopir Consulting can help
At Twopir Consulting, we specialize in helping businesses maximize the potential of Native Salesforce Forms.
Here’s how we can assist:
01
Form Design and Development
Our experienced team will work with you to design and develop custom forms that meet your specific business needs. Whether it’s for lead generation, surveys, event registration, or any other use case, we’ll ensure the forms are user-friendly, visually appealing, and fully integrated with Salesforce.
02
Integration with Other Systems
We understand that your business might require integration with other systems such as marketing automation platforms, CRMs, or payment gateways. Twopir Consulting will help you seamlessly connect your Salesforce forms with these external systems, streamlining your processes and ensuring real-time data synchronization.
03
Workflow Automation
Boost your operational efficiency by automating processes using Salesforce’s powerful workflow rules and approval processes. We’ll configure your forms to trigger automatic actions such as sending notifications, updating records, or initiating approval processes, helping your team save time and reduce manual work.
04
Data Validation and Cleaning
To maintain the highest data quality standards, our team will implement robust validation rules within your forms, ensuring that only accurate and consistent data is submitted. We can also help clean and standardize your existing data, ensuring your Salesforce environment is always up-to-date and reliable.
05
Training and Support
We provide comprehensive training to ensure your team is confident in using Salesforce forms effectively. Additionally, Twopir Consulting offers ongoing support to keep your forms running smoothly and to address any issues that may arise, ensuring optimal performance for your business.
Outcomes
Results you can expect
What changes once your forms write clean, validated data straight into Salesforce and trigger the work that follows.
Improved Data Quality
By leveraging Native Salesforce Forms, you can expect to capture more accurate and reliable data. Our focus on data validation and consistency ensures that the information you gather is trustworthy, leading to better decision-making and reduced errors.
Increased Efficiency
With streamlined workflows and automation, you’ll experience a significant reduction in manual effort. Automating tasks like data entry, record updates, and notifications allows your team to focus on higher-value activities, ultimately improving overall efficiency.
Enhanced User Experience
Our custom-designed forms are built with the end-user in mind, offering a seamless and intuitive experience. This leads to higher engagement rates, as users find the forms easy to fill out and submit, enhancing the overall customer journey.
Cost Savings
By reducing the need for custom development and manual processing, you can significantly lower operational costs. Our solutions increase productivity and help you avoid unnecessary expenses, offering long-term cost savings.
Better Decision-Making
With clean, reliable data at your fingertips, you can gain deeper insights into your business operations. Twopir Consulting ensures that your data collection is optimized, enabling you to make informed, data-driven decisions that align with your strategic goals.
Other Form Tools
When another form tool fits better
A native form is the shortest path into Salesforce, but it is not the only one. If your forms already live
in another builder, or you need documents and signatures alongside them, we implement these too and connect
them to Salesforce.
Native Salesforce forms questions, answered plainly
A native Salesforce form is a form you build and deploy directly within your Salesforce org, so submitted data flows straight into Salesforce records without an external form tool or an additional connector. Native Forms is one such builder: it uses a drag-and-drop editor and stores every submission in Salesforce, where you can report on it.
No. Native Salesforce forms come with a drag-and-drop builder, so you can add fields, rearrange sections, apply conditional logic and match your branding without coding. Twopir Consulting typically steps in where the form has to drive automation, validation or an integration with another system.
Yes. Native forms can enforce Salesforce validation rules, so only data of the right type and quality is submitted, and a submission can trigger your existing workflows and approval processes to create records, assign tasks or send email alerts.
The most common uses are lead generation from your website and campaigns, customer surveys, employee onboarding, event registration and case management for support requests. In each case the submission creates or updates a Salesforce record that the next step of the process can act on.
Yes, with integration work. Twopir Consulting connects Salesforce forms with systems such as marketing automation platforms, other CRMs and payment gateways, so the data captured in the form is synchronized in real time with the rest of your stack.
Conclusion
Streamline your processes with Native Salesforce Forms
Native Salesforce Forms are a versatile tool that can help you streamline your business processes, improve data
quality, and enhance the user experience. By leveraging the expertise of Twopir Consulting, you can maximize the
benefits of Native Salesforce Forms and achieve your business goals.
Contact Us. We would love to hear from you. For assistance with Salesforce and Native Forms
integration, please contact us directly by completing the form below.