Client Work · 48 Case Studies

Find the case study that matches your stack.

Forty-eight Salesforce and HubSpot engagements, written up and filterable by platform, industry and the kind of work. Each one names the systems involved, what we built, and the single outcome it produced. Start with the one closest to your own setup.

  • 48 Case studies
  • 15 Categories
  • 12+ Years delivering
  • 6 Markets
Case Study Library
PLATFORMS IN THE LIBRARY Salesforce 46 of the 48 studies HubSpot Marketing & lifecycle sync QuickBooks · Accounting Seed Conga · PandaDoc Slack · Shopify · Stripe TWOPIR DELIVERY LAYER Audit & Architect Data model · Process Scope & sequencing Build & Integrate Config · Apex · LWC APIs & middleware Operate & Scale Adoption · Reporting Change & support EVERY STUDY BELOW FOLLOWS THIS PATH 2πr WHAT THE 48 STUDIES SHOW 19 Manual work removed 11 Systems joined up 8 One operating picture 10 Revenue & cash moving faster
500+
Clients in the US, UK, Canada, UAE, Australia & NZ
12+
Years of CRM delivery
40+
Certified Salesforce & HubSpot specialists
250+
CRM deployments delivered

Trusted by 500+ organizations — Salesforce, HubSpot and CRM leaders building with Twopir Consulting across the US, UK, Canada, UAE, Australia and New Zealand.

Ultra Consultant
Mitratech
LegalZoom
Spinify
Sothebys International Realty
Ultra Consultant
Mitratech
LegalZoom
Spinify
Sothebys International Realty

Delivery & Partnerships

  • Salesforce Partner
  • HubSpot Partner
  • Salesforce Implementation
  • HubSpot Deployment
  • CRM Integration
  • Revenue Operations
  • 250+ Deployments
Outcome Patterns

Forty-eight engagements, four things that changed

Sorted by what each engagement actually moved, the library falls into four groups. The counts are of the studies on this page, and each one sits in exactly one group. If you recognise your own problem in a group, start there.

The Library

Browse all 48 case studies

Filter by platform, industry or the kind of work. Every card names the category, the systems involved and the outcome the engagement produced — the full write-up is one click away.

Filter by category Showing 12 of 48 case studies
Integration

Salesforce and MYOB Development

Get your MYOB Account right connected with Salesforce and save valuable time by automating your workflow. Eliminated manual data entry and created a seamless bi-directional sync between platforms.

Key Outcome Workflow Automated
FinTech firm

Salesforce CPQ and Multi-Tool Integrations

Twopir optimised sales operations for a FinTech firm, driving 35% pipeline growth using Salesforce CPQ, Outreach, and Apollo.io — creating a unified revenue engine across teams.

Key Outcome +35% Pipeline
Telecom

Salesforce for Telecommunication Excellence

Enhanced Telecommunication operations with Salesforce, automating 5G SIM management and boosting efficiency and customer satisfaction across service delivery workflows.

Key Outcome 5G Automated
AI SAAS

HubSpot From Blind Trials to Revenue Intelligence — One Event Framework

AI-driven SaaS platform running a 14-day free trial had no structured way to track what users actually did — or why some converted and most didn't.

Key Outcome -80% Manual Work
Salesforce Next Best Action

Salesforce Einstein Next Best Action (NBA) - a real-time decisioning engine

Salesforce Einstein Next Best Action (NBA) delivers real-time, personalized recommendations on Salesforce records, helping users take the most effective next step through business rules, data insights, and AI

Key Outcome -90% of follow-up decisions now system-driven
PDF Butler on Salesforce

One-Click & Automated PDF Generation

PDF Butler is a fast Salesforce document generation tool that creates, customizes, and automates documents such as quotes, invoices, and contracts directly within Salesforce, using an easy Word-based setup.

Key Outcome -99% of Documents in Under 1 Second
Gravity Forms on Salesforce

Automated Opportunity Creation from Gravity Forms

A growth-stage SaaS company capturing 200–300 leads/month eliminated all manual Salesforce data entry by integrating Gravity Forms with Salesforce via Zapier — enabling real-time Opportunity creation, automatic Account & Contact deduplication, and full error handling in just 5 business days.

Key Outcome 100% Real-Time Opportunity Creation — Zero Manual Entry
Manufacturing

Salesforce CRM for Manufacturing

Deployed a tailored Salesforce CRM solution for a manufacturing business, connecting sales, service, and operations to drive efficiency, reduce cycle times, and deliver full pipeline visibility across the organisation.

Key Outcome Full Pipeline Visibility
AI / Automation

AI Image & Text Extraction Automation

Built an AI-powered pipeline to automatically extract structured data from images and documents directly within Salesforce — eliminating manual data entry and accelerating processing for high-volume document workflows.

Key Outcome Zero Manual Data Entry
Integration

Gravity Form, Zapier and Salesforce Integration

Connected Gravity Forms to Salesforce via Zapier to enable seamless, real-time lead capture and data sync. Eliminated manual imports, ensured deduplication logic, and reduced lead response time from days to seconds.

Key Outcome Real-Time Lead Sync
Events

Salesforce & MeetMax Event Registration Integration

Integrated Salesforce with MeetMax to synchronise event registration data, attendee records, and meeting schedules in real time — giving event teams a single source of truth and eliminating double-handling of data.

Key Outcome Single Source of Truth
E-Commerce

Salesforce, Klaviyo & QuickBooks Integration for E-Commerce

Unified a multi-platform e-commerce stack by connecting Salesforce, Klaviyo, and QuickBooks — enabling automated order-to-cash flows, personalised marketing triggers, and real-time financial reconciliation without manual intervention.

Key Outcome Automated Order-to-Cash
Salesforce

Salesforce Before & After Image Comparison Tool

Built a custom Salesforce Lightning component enabling field teams to capture, store, and compare before-and-after images directly on records — improving quality control, audit trails, and client reporting without leaving Salesforce.

Key Outcome Improved Quality Control
Document Automation

Document Generation Automation with WebMerge

Integrated WebMerge with Salesforce to automate the generation of proposals, contracts, and onboarding packs directly from CRM data — cutting document turnaround from hours to seconds and eliminating formatting errors.

Key Outcome Hours → Seconds
Property

Salesforce Property Inventory Management

Built a centralised property inventory system within Salesforce for a real estate business, enabling live tracking of listings, availability status, and ownership history — replacing fragmented spreadsheets with a fully automated CRM workflow.

Key Outcome Live Inventory Tracking
Property

XML Feed Generation for Property Listings

Automated the generation and distribution of XML property listing feeds from Salesforce to multiple real estate portals — ensuring listings are published instantly, consistently formatted, and always up-to-date across all syndication channels.

Key Outcome Instant Multi-Portal Publishing
HubSpot

Monday.com to HubSpot Integration & Sync

Built a bidirectional sync between Monday.com and HubSpot, allowing project and deal data to flow in real time between platforms — giving sales and operations teams a unified view without context-switching or manual updates.

Key Outcome Real-Time Bidirectional Sync
Integration

Google Drive & Salesforce Integration

Integrated Google Drive with Salesforce to automatically create, organise, and link Drive folders to CRM records — enabling teams to access, share, and manage documents directly from Salesforce without switching tools.

Key Outcome Unified Document Access
Document Automation

PandaDoc & Salesforce Integration

Connected PandaDoc with Salesforce to streamline proposal and contract generation directly from CRM records. Enabled one-click document creation, eSignature tracking, and automatic status updates — reducing sales cycle time and manual admin.

Key Outcome Faster Contract Closure
Data & Analytics

Scalable BigQuery Data Foundation & CoreSignal Enrichment

Built a scalable BigQuery data foundation for a mid-sized asset management company, integrating CoreSignal enrichment to create a high-quality, analytics-ready data layer — enabling smarter investment decisions and eliminating fragmented reporting.

Key Outcome Analytics-Ready Data Layer
AI / Salesforce

Salesforce GPT Email & Attachment Automation

Leveraged GPT within Salesforce to automatically parse inbound emails and attachments, extract key data fields, and populate CRM records — transforming high-volume email processing from a manual task into a fully automated, intelligent workflow.

Key Outcome Intelligent Email Processing
Transportation

Salesforce for Transportation & Hospitality

Implemented Salesforce across a transportation and hospitality business to unify booking management, customer communications, and fleet operations — unifying logistics, inventory tracking and customer service on one platform and reducing operational delays by 40%.

Key Outcome -40% Delays
Nonprofit · NPSP

Salesforce NPSP — From Broken Data to a Clean, Automated Foundation

Twopir rebuilt a US nonprofit's Salesforce NPSP data model from the ground up, automated donor workflows with Flow, and resolved every bulk import failure through structured cleaning and validation — achieving a 100% data import success rate.

Key Outcome 100% Import Success
Manufacturing · LWC

Real-Time Machine Monitoring with Salesforce LWC

Built a colour-coded Salesforce Lightning Web Component dashboard giving manufacturing engineers real-time machine health visibility — moving beyond manual monitoring with instant alerts and a single centralised view of asset status.

Key Outcome Real-Time Machine Health
Events · Integration

Streamline Operations with Salesforce–MeetMax Integration

Helped a 250-person North American executive forum eliminate manual data silos with a Salesforce–MeetMax integration — delivering real-time sync of attendee records and meeting schedules with zero duplicate records.

Key Outcome Real-Time Sync · Zero Duplicates
Events / Festival

Festival Operations Automation & Salesforce Integrations

Twopir Consulting streamlined festival operations with Salesforce — automating workflows, accelerating contracts, and improving event management from ticketing to vendor coordination for higher productivity across the board.

Key Outcome Productivity Boosted
Legal · Finance

QuickBooks + Salesforce Legal Trust Accounting Automation

Helped a US personal injury law firm cut accounting workload by 45% using Salesforce-to-QuickBooks automation — delivering 40% faster case-to-cash and 100% audit trail coverage across legal trust accounting.

Key Outcome -45% Accounting Work
Legal · Finance

Salesforce Advologix, AWS & QuickBooks for PI Law

Helped a US personal injury law firm cut manual legal workloads by 40% and accounting effort by 45% using Salesforce Advologix, AWS, and QuickBooks — unifying matter management with automated finance workflows.

Key Outcome -40% Legal · -45% Accounting
Document Automation

Salesforce Invoice Automation

Automated invoice generation and delivery directly from Salesforce records, eliminating manual finance admin and reducing invoice turnaround time from days to minutes.

Key Outcome Faster Invoice Turnaround
Automation

From Manual Entry to Real-Time Salesforce Automation

Replaced manual data entry with real-time automated workflows in Salesforce, cutting processing time and eliminating human error across core business processes.

Key Outcome Real-Time Automation
Nonprofit

Salesforce & Classy Integration for Nonprofits

Connected the Classy fundraising platform with Salesforce NPSP to automatically sync donations, donor records, and campaign data — giving nonprofits a single view of every supporter.

Key Outcome Unified Donor View
Finance

QuickBooks & Salesforce Invoicing Integration

Synced Salesforce opportunities with QuickBooks to automate invoice creation and payment tracking, reducing manual reconciliation and billing delays.

Key Outcome Automated Invoicing
E-Commerce

Shopify & Salesforce Process Automation

Integrated Shopify with Salesforce to automate order processing, customer sync, and fulfilment updates — creating one connected view of the customer journey.

Key Outcome Connected Order Flow
Legal · Payments

LawPay & Salesforce eCheck Payment Automation

Integrated LawPay eCheck payments with Salesforce to automate trust and operating account transactions for a law firm, reducing manual reconciliation and payment errors.

Key Outcome Automated eCheck Payments
Legal Tech

iManage & Salesforce Integration for Law Firms

Connected iManage document management with Salesforce to give attorneys instant access to matter documents directly from client records, eliminating duplicate systems.

Key Outcome Unified Document Access
Legal · Payments

Salesforce & Authorize.Net Legal Payment Portal

Built a secure client payment portal on Salesforce integrated with Authorize.Net, enabling law firms to accept online payments directly against matters and invoices.

Key Outcome Secure Online Payments
Legal · Documents

Conga Composer Salesforce Legal Document Automation

Deployed Conga Composer within Salesforce to automate the generation of legal documents, pleadings, and client correspondence — cutting drafting time significantly.

Key Outcome Faster Document Drafting
Legal · Payments

Salesforce & SMS-Magic Law Firm Payment Automation

Used SMS-Magic within Salesforce to send automated payment reminders and secure payment links to clients, improving collection speed for a law firm.

Key Outcome Faster Client Collections
Legal · Marketing

Invoca & Salesforce Integration for Legal

Connected Invoca call tracking with Salesforce to attribute inbound calls to marketing campaigns and automatically create leads for a personal injury law firm.

Key Outcome Automated Call Attribution
Payments

Stripe for Salesforce Platform Integration & Payment Automation

Integrated Stripe with Salesforce to automate subscription billing, payment capture, and revenue reconciliation across the customer lifecycle.

Key Outcome Automated Revenue Reconciliation
Manufacturing

Pardot for Manufacturers on Salesforce

Implemented Pardot marketing automation for a manufacturing business, aligning marketing and sales on Salesforce to nurture long B2B buying cycles.

Key Outcome Aligned Marketing & Sales
Migration

Salesforce & Pardot Migration — New Org Rebuild

Rebuilt a legacy Salesforce org from the ground up and migrated Pardot marketing automation into the new environment with zero data loss.

Key Outcome Zero-Loss Org Migration
Manufacturing · Finance

Conga Invoice Automation for Multi-Entity Manufacturers

Automated multi-entity invoice generation with Conga for a manufacturing group, standardising billing across subsidiaries and cutting processing time.

Key Outcome Standardised Multi-Entity Billing
Legal Tech

Salesforce Advologix Legal Case Automation

Configured Advologix on Salesforce to automate case lifecycle management, deadlines, and task assignments for a busy litigation practice.

Key Outcome Automated Case Lifecycle
Sales Ops

Slack Sales Elevate & Salesforce Integration

Connected Slack Sales Elevate to Salesforce so reps get real-time deal alerts, record updates, and pipeline visibility without leaving Slack.

Key Outcome Real-Time Deal Alerts
Field Ops

Slack Workspace for Commercial Cleaning Field Teams

Built a Slack workspace connected to Salesforce for a commercial cleaning company's field teams, streamlining job dispatch, updates, and issue escalation.

Key Outcome Streamlined Field Dispatch
Telecom

Satellite Broadband Unified CRM

Delivered a unified Salesforce CRM for a satellite broadband provider, connecting sales, provisioning, and support into a single customer record.

Key Outcome Unified Customer Record
Legal · Finance

Accounting Seed & Salesforce Legal Billing Automation

Connected Accounting Seed with Salesforce to unify financial and CRM data — automating time entry, invoice generation, payment tracking and trust accounting into one process, with real-time financial reporting directly from Salesforce records.

Key Outcome Automated Trust Billing

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Common Questions

Using this library before the first call

Each write-up covers the situation the client was in, the systems involved, what Twopir built or rebuilt, and the outcome that followed. The card on this page carries the short version — category, platforms and the single headline outcome — so you can scan 48 of them without opening any.

Mostly Salesforce: 46 of the 48 studies here are Salesforce engagements, and the other two are HubSpot-side — a revenue-intelligence build and a Monday.com to HubSpot sync. Forty-two of the 48 involve connecting at least one other system, which is why "Integration" is the second-largest filter. Use the Salesforce and HubSpot chips to split them.

The industry chips cover legal (10 studies), manufacturing (4), events (3), and two each in e-commerce, nonprofit, property and telecom, alongside finance and payments work tagged FinTech (9). If your sector is not listed, the operating problem is usually still there under another name — the four outcome patterns above are a better way in than the industry label.

Both, and the library shows the range. There are ground-up implementations, org rebuilds and migrations, configuration-led work such as CPQ and NPSP, custom development including Lightning Web Components and Apex, document and invoice automation, and point-to-point integrations. Where a whole practice sits behind the work, the practice page is linked in the "Go deeper" rail above.

Look for your connected system in the card titles. Systems that appear across the library include QuickBooks, Accounting Seed, Stripe, LawPay and Authorize.Net on the finance side; Conga, PandaDoc, PDF Butler, WebMerge and iManage for documents; and Slack, Shopify, Klaviyo, Zapier, Gravity Forms, Monday.com, MeetMax, Classy, Invoca, SMS-Magic, Google Drive, MYOB, Pardot and BigQuery elsewhere. The closest match to your stack is usually a better guide than the closest match to your industry.

Bring it to the call. A discovery conversation goes faster when it starts from a concrete example — we can say where your situation matches that engagement, where it does not, and what the difference means for scope and sequencing. If you would rather start with your own system than with ours, the revenue infrastructure diagnostic is the other way in.

Next Step

Bring us the one that looked familiar, and we will take it from there

These 48 write-ups are a slice of 250+ CRM deployments across 500+ clients. Tell a systems architect which one resembles your situation and you will get a straight read on what it would take — not a generic template.

Speak with a team that understands systems, architecture & revenue operations