Matter data scattered across disconnected tools
Case details in one system, documents in another, billing in a third. Every handoff creates re-entry, version risk, and lag between people who cannot see the whole matter.
Salesforce · Legal Practice Management
NuLaw ships with a default. Your firm doesn't run on one.
NuLaw is a legal practice management platform built natively on Salesforce. Twopir Consulting implements it, configures it around your firm's real intake-to-invoice process, and builds the custom extensions the standard package does not cover. Intake, matters, documents, time and billing on one record.
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Trusted by 500+ organizations — law firms, professional services, financial services and enterprise revenue teams running NuLaw and Salesforce with Twopir Consulting.
Built for Legal Teams
- Salesforce Partner
- HubSpot Partner
- Nubia AI Expertise
- NuLaw Implementation
- Legal Practice Management
- Matter & Billing Setup
- NuDocs Automation
- Serving: US | Canada | UK | UAE | Australia | New Zealand
What NuLaw is brought in to fix
Most firms that come to us for NuLaw do not have a software problem. They have a systems design problem: matter data in one place, documents in another, billing in a third. Every handoff between them costs time and accuracy.
Time tracking that never reaches the invoice
Hours logged but never billed. Estimates drifting from actuals. Invoices assembled by hand from notes rather than pulled from tracked billable activity. Revenue leaks at every step.
Document workflows without version control
Drafts shared by email, approvals tracked in threads, and no reliable answer to which version is current. Access control ends up depending on who remembered to restrict a folder.
No operating visibility for firm leadership
Managing partners work from reports assembled after the fact. Matter status, billing exposure and team capacity are not visible in real time, so decisions lag the data by days.
Opening a new matter takes days, not hours
Intake feeds one system, retainer setup another, matter creation a third. What should be an hour of work becomes two days of re-entry — on every single new engagement.
AI tools bolted on with no operating foundation
Standalone AI adds noise when it cannot see matter data. Anything useful has to sit inside the same system that holds the intake, the documents and the deadlines.
Platform Context
What NuLaw is, and who it is for
NuLaw is a legal practice management platform built natively on Salesforce, made by Selas Technologies. It gives a law firm one environment for intake, matters, documents, time, billing and client communication instead of separate tools stitched together. NuLaw is licensed as a Salesforce OEM application, which its publisher describes as a combined solution — the Salesforce platform licence comes with NuLaw rather than being bought separately. See the NuLaw product site and its Salesforce AppExchange listing for the vendor's own current terms.
It fits firms whose work is matter-shaped and whose revenue depends on how cleanly a matter moves from first contact to paid invoice: personal injury, immigration, family law, business and litigation practices, and in-house legal teams. It is a poor fit for a firm that only wants a contact database, and for one that has already standardised deeply on another matter platform — in that case, the honest answer is usually to strengthen what exists rather than migrate. NuLaw is not the only Salesforce-native option for legal work: we also implement Litify and Mitratech CaseCloud (formerly AdvoLogix), and part of discovery is establishing which of them fits your practice mix before anyone signs a licence.
What Twopir Consulting does is separate from what NuLaw does. NuLaw supplies the platform, the modules and the AI engine. We design the operating model, configure the product to match it, build what configuration alone cannot reach, and stay accountable for whether the firm actually runs better afterwards. If you are evaluating platforms rather than implementing one, start at Salesforce for law firms, which covers the platform decision itself. For a plain-language walkthrough of the product, see our introduction to NuLaw on Salesforce.
Implement, configure, or build on NuLaw
These are three different pieces of work with three different buyers, and collapsing them into "we work with NuLaw" hides the only question that matters at scoping: how much of what you need is configuration, and how much is code.
Implement
Standing the platform up: environment setup, the security and sharing model, users and roles, data migrated off the tools you are leaving, and the standard modules live and in use.
- NuLaw installation and environment configuration
- Object relationships and security model alignment
- Practice App selection for your area of law
- Migration from the current case or matter system
- Team onboarding and parallel-run support
Configure
Making the standard product match your process rather than the default template: intake logic, matter stages, document templates, billing rules and the reports partners actually open.
- Intake questionnaires, routing and conflict-check triggers
- Matter Plans, stage logic and deadline automation
- NuDocs libraries, templates and permission model
- Billing rules, retainer draws and trust handling
- Nubia AI setup for your matter types
Build On
Custom development that extends NuLaw where configuration stops: Apex, Lightning Web Components and API integrations with the systems your firm is not going to replace.
- Apex automation beyond declarative limits
- Lightning Web Components for firm-specific screens
- API integrations with billing and accounting systems
- Document generation logic beyond stock templates
- Custom reporting and executive dashboards
Where the boundary sits. If the change can be expressed as a field, a validation rule, a flow, a template, a page layout, a permission set or a report, it is configuration — faster, cheaper, upgrade-safe, and it survives the vendor's release cycle without maintenance. It becomes custom development when it needs logic the platform's declarative tools cannot express, an integration with a system that has no packaged connector, or a screen that does not exist in the product. We scope every engagement against that line and tell you which side each requirement falls on before the work starts — because everything on the custom side is something you will own and maintain afterwards.
The modules we configure and what we do to them
NuLaw supplies the modules. The work is deciding how each one behaves for your practice areas, your staffing model and your billing rules — the part a licence does not come with.
Intake & Conflict Checks
NuLaw captures intake questionnaires, checklists and prospect data. We build the routing, the SLA clocks and the conflict-check triggers so a new enquiry cannot sit unowned.
- Practice-area intake forms and routing rules
- Conflict checks fired on contact creation
- Follow-up tasks and escalation paths
- Referral source and channel attribution
Matter Management
NuLaw tracks matters from open to close with Matter Plans and status milestones. We define what your stages actually mean, who owns each one, and what has to be true before a matter advances.
- Matter stage logic per practice area
- Matter Plans, assignment and ownership rules
- Statute deadlines and court-date alerting
- Stalled-matter exception reporting
NuDocs Document Control
NuDocs is NuLaw's document module, with version control, permissions and audit history. We structure the libraries, the folder hierarchy and the permission model around your team and matter types.
- Document library and folder architecture
- Permission model matched to firm structure
- Template automation for routine documents
- Version and audit-history conventions
Time, Billing & NuPay
NuLaw logs billable time against matters and calendar events, invoices from it, and takes online payment through NuPay. We configure the billing rules, retainer draws and trust handling behind that.
- Time capture from Outlook, Gmail and calendar
- Invoice generation from tracked time and expense
- Retainer draw logic and trust-account controls
- Multi-currency billing for international clients
Nubia AI Configuration
Nubia AI is NuLaw's own AI engine, supplying predictions, Next Best Action recommendations and Agentforce guidance. We train it on your matter types and decide where its recommendations surface.
- Prediction setup for your practice areas
- Next Best Action placement in the matter flow
- Agentforce guidance inside intake and matters
- Review loop so recommendations stay accountable
Reporting & Firm Visibility
NuLaw reports on matter status, team performance and billing trends. We build the specific views firm leadership will open on a Monday morning — and the exception alerts they should not have to look for.
- Matter pipeline and case-aging dashboards
- Billing exposure and collections visibility
- Attorney workload and capacity reporting
- Cross-office and practice-area comparisons
What NuLaw connects to, and which way the data moves
Because NuLaw sits on Salesforce, it inherits the Salesforce integration surface — packaged connectors where they exist, and the platform API where they do not. These are the connections that actually change how a firm works.
Outlook & Gmail
Email and calendar events sync onto the matter record, and time entries are logged from the mail client — so correspondence and billable minutes land on the matter, not in someone's inbox.
Microsoft 365 & SharePoint
Documents drafted in Office are stored and versioned against the matter in NuDocs, so the firm keeps one authoritative copy instead of a file server and a matter record that disagree.
DocuSign & Adobe Sign
Retainers and engagement letters generate from matter data, go out for signature, and the executed status comes back onto the matter — which is what lets intake close without a manual chase.
QuickBooks
Invoices and payments raised in NuLaw flow to the accounting ledger, and settlement and vendor entries come back — so finance and the practice stop reconciling two versions of the same month.
NuPay
NuLaw's own payment module: clients pay an invoice online and the payment posts against the matter and the retainer balance, which is what shortens the gap between work done and cash received.
airSlate
Document workflow automation for the repeatable filings a practice runs at volume — forms populated from matter data rather than retyped, with the completed pack returned to the matter.
Salesforce Platform & API
Anything without a packaged connector is built against the Salesforce API — the reason a NuLaw firm can integrate a niche billing or court-filing system instead of working around it.
Migration from Legacy Tools
Matters, contacts, documents and open balances move off the system you are leaving with record history preserved and a parallel run through cutover, so nothing is stranded mid-matter.
How a NuLaw engagement actually runs
Discovery runs before setup, because the difference between a NuLaw deployment that gets adopted and one that gets abandoned is decided before the first configuration is applied. A focused implementation typically runs 6–10 weeks.
Setup & Environment
Install and configure NuLaw in your Salesforce environment: object relationships, security model, field customisation and Practice App selection — without laying down technical debt.
Workflow & Intake Design
We map your real intake-to-resolution process and build the automation around it: assignment rules, approvals, conflict triggers and document routing — designed for your team, not a template.
NuDocs & Templates
Matter templates, NuDocs libraries and version structures, with document generation configured so retainers, demand letters and filings are produced from matter data rather than rebuilt each time.
Nubia AI Layer
Configure NuLaw's AI engine for your practice areas — predictions, Next Best Action and Agentforce guidance tied to your matter types, working from day one rather than discovered later.
Reporting & Handover
The reporting layer leadership will actually use — matter pipeline, billing exposure, workload and exception alerts — then onboarding, adoption support and scale planning after go-live.
Built for your area of law
NuLaw extends its core platform with Practice Apps — modules that add fields, workflows and automation for a specific practice area. Choosing and configuring the right one is part of discovery, because it decides how much of your process is standard and how much has to be built.
Personal Injury
High-volume, high-stakes work. Intake, medical record collection and demand preparation run at pace while treatment, damages and settlement progress stay tracked on the matter.
In-House Legal
Teams under pressure to do more with less. Intake triage, matter tracking, contract workflows and compliance centralise, with co-counsel collaboration and executive reporting on top.
Immigration
Complex forms, hard deadlines and repeatable filings. Form population, document collection and client communication automate, which is where error rate and throughput both improve.
Family Law
Sensitive matters needing both precision and care. Document preparation for divorce, custody and support filings is streamlined alongside client data, deadlines and court requirements.
Business & Litigation
Detail-heavy and deadline-driven from intake to resolution. Discovery management and workflow tracking keep the team organised and trial-ready at every stage of the matter.
Multi-Practice Firms
Firms running several practice areas at once need more than one app configured cleanly on a shared data model — so reporting rolls up across the firm instead of fragmenting by department.
The scenarios where NuLaw earns its licence
These are the situations where firms get the most out of a well-configured NuLaw environment — and the ones we scope against most often.
High matter volume, end to end
Firms running dozens or hundreds of active matters at once use NuLaw to assign ownership, track milestones with Matter Plans, and surface stalled cases before they become problems. We configure the stage logic and Practice App workflows for your specific area of law.
The marketing-to-engagement handoff
From first enquiry through intake questionnaire, conflict check, retainer generation and matter creation. We build the workflow that removes the manual steps, so client data is captured once and propagates to every downstream record without re-entry.
Version control without a separate DMS
Teams producing high volumes of drafts, briefs and contracts use NuDocs to end version confusion and control access. We structure the folder hierarchy and permission model to match your team structure and security requirements.
Closing the gap between work and cash
Firms with billing delays or collection gaps use time tracking, automated invoicing and NuPay online payments to tighten the receivables cycle. We configure billing rules, retainer draw logic, trust accounting and multi-currency invoicing.
Nubia AI across the matter lifecycle
Firms looking to cut per-case handling time configure Nubia AI for predictions and Next Best Action on their most common matter types. NuLaw reports up to an 88% reduction in time per individual case on automated workflows — a vendor figure, published on the NuLaw site, not a Twopir measurement. We handle the AI configuration against your data and practice patterns.
Live data instead of weekly exports
Firms moving off spreadsheet reporting use a NuLaw reporting build-out to surface matter pipeline, billing exposure, AI-flagged risks and team performance — the operating data partners can act on the same day rather than a fortnight later.
Not a reseller. An architectural partner.
A NuLaw licence gives a firm the platform. What decides whether the firm runs better is how the intake, matter, document and billing logic is designed on top of it.
We start with the operating model, not the software
Before we touch NuLaw we map how your firm opens matters, tracks time, invoices clients and runs operations. The system reflects your workflows rather than the default template.
We are Salesforce architects, not app installers
NuLaw is a Salesforce application, so the quality of a NuLaw build depends on Salesforce architecture — the data model, the sharing rules, the automation order. That is our core discipline as a Salesforce Partner.
We name the configuration and code boundary up front
You find out at scoping which requirements are configuration and which are custom development — not at the point where an invoice arrives for something you assumed came in the box.
We think across the full matter lifecycle
Intake, matter operations, AI, billing, collections and reporting are not separate projects. We design them as one connected system inside your NuLaw environment.
We build for scale, not just launch
The architecture holds as the firm grows — more matters, more offices, more practice areas. What you launch should be the foundation for the next stage, not a rebuild.
Questions firms ask before we start
No. NuLaw is licensed as a Salesforce OEM application, which its publisher describes as a combined solution — the Salesforce platform licence comes bundled with NuLaw rather than being purchased separately. Confirm the current commercial terms with NuLaw directly, since licensing models change. If your firm already runs Salesforce, Twopir Consulting assesses that environment first and designs the setup to coexist with what you have rather than duplicating it.
Scope decides the timeline. A focused implementation — core matter management, billing setup, Nubia AI configuration and baseline reporting — typically runs 6 to 10 weeks. Engagements involving multiple Practice Apps, integrations with external billing systems, document automation or custom development take longer. Twopir Consulting scopes delivery against your actual requirements before any work begins, rather than quoting a fixed timeline against an unknown.
If a requirement can be met with fields, validation rules, flows, templates, page layouts, permission sets or reports, it is configuration — faster, cheaper, and it survives the vendor's release cycle without maintenance. It becomes custom development when it needs logic the platform's declarative tools cannot express, an integration with a system that has no packaged connector, or a screen that does not exist in the product. Twopir Consulting scopes each requirement against that boundary before work starts, because everything on the custom side is something your firm will own and maintain afterwards.
NuLaw publishes Practice Apps for areas including personal injury, immigration, family law, business and litigation, and in-house corporate legal teams. Check the current list on the NuLaw site, since the range changes. Twopir Consulting runs discovery to determine which app — or combination — matches your practice area workflows, then configures it against your actual processes. The choice matters commercially as well as functionally: it decides how much of your process is standard and how much has to be built.
Nubia AI is NuLaw's own AI engine. NuLaw describes it as delivering predictions, Next Best Action recommendations and Agentforce guidance to legal teams. Because it sits inside the same platform that holds your matter data, its recommendations are grounded in real operational context rather than a disconnected tool's guesswork. Twopir Consulting handles the configuration — deciding which matter types it operates on, where recommendations surface in the workflow, and how the firm reviews them.
Yes. NuLaw documents integrations with Microsoft 365, SharePoint, Outlook, Gmail, Google Calendar, QuickBooks, DocuSign, Adobe Sign and airSlate. Because NuLaw runs on Salesforce, anything without a packaged connector can be built against the Salesforce platform API instead. Twopir Consulting handles integration design and build, connecting NuLaw to the billing platforms, accounting systems and document tools your firm is not going to replace.
No. NuLaw scales from boutique practices to multi-office firms, and the underlying value — centralised matter data, automated billing, real-time reporting — applies at any size. What changes with firm size is scope, not suitability: a smaller practice needs fewer Practice Apps, fewer integrations and a shorter engagement. The firms that get least from it are those wanting only a contact database, or those already standardised deeply on another matter platform, where strengthening what exists is usually the better answer.
Next Step
Before you buy the licence, find out what it will take to configure
Talk to a Twopir Consulting legal systems architect. We will review your current setup, identify the gaps, and tell you which parts of what you need are configuration and which are custom development — before any engagement begins.
Speak with a team that understands legal systems, architecture & firm scale
