Celigo iPaaS Integration & Implementation | Salesforce, ERP & Ecommerce Integration | Twopir Consulting
Services • Integration • Celigo iPaaS

Your Systems Are Talking.
They're Just Not Listening to Each Other.

Celigo connects your Salesforce, ERP, ecommerce, and support stack into a single automated data backbone. Twopir architects the flows, maps the logic, and hands you an integration layer that doesn't need babysitting.

500+
Client deployments
Years experience
40
Person team
AI
Salesforce
HubSpot
Trusted By
RevOps Leaders Finance & ERP Teams eCommerce Operations Sales & CRM Admins IT & Integration Teams RevOps Leaders Finance & ERP Teams eCommerce Operations Sales & CRM Admins IT & Integration Teams
The Integration Problem

The Real Cost Is Data That Never Arrives on Time.

Most organisations don't have a software problem. They have a systems design problem. Data moves too slowly, errors go unnoticed, and every new tool becomes another integration debt to manage. Celigo solves all of this — when it's architected correctly from the start.

🔁

Manual Re-keying Between Systems

Your sales team closes a deal in Salesforce and someone then manually recreates it in your ERP. Every manual step is a lag, an error vector, and a headcount cost you shouldn't be paying.

🔌

Point-to-Point Integrations That Break

Custom scripts and API connectors built three years ago by a contractor now own your operations. Every platform update breaks them, and no one on your team knows how to fix them without a regression cascade.

🗄️

Data Silos Hiding Business Reality

Finance sees a different revenue number than Sales. Customer success doesn't know what the client bought. Each department is working off a different snapshot of a truth that doesn't exist in one place.

Slow Quote-to-Cash Because Systems Don't Talk

A closed-won opportunity in Salesforce should immediately create an order in your ERP. Instead, it waits for an end-of-day export, a finance review, and a manual import. Days disappear from your cash cycle for no reason.

🧩

Every New App Requires a New Integration Project

You added a new support tool, a new marketing platform, a new 3PL. Each one needs its own connector built from scratch. Without a centralised integration layer, your stack grows but your operations don't scale.

Why Celigo

Celigo Is Built for Integration at Scale. We Build It Around Your Stack.

Celigo is an integration platform as a service (iPaaS) built for business and IT teams that need to connect enterprise systems without building and maintaining custom code. It ships with over 100 pre-built connectors, an AI-powered error resolution engine, and a visual flow builder backed by JavaScript scripting for complex transformation logic. Twopir configures and extends it to match your exact data ownership model and operational workflows.

100+ Pre-Built Connectors, Production-Ready

Celigo ships with tested connectors for Salesforce, NetSuite, Shopify, Amazon, HubSpot, Zendesk, Workday, and dozens more. You're not starting from scratch — you're configuring proven infrastructure for your exact workflows.

🤖

AI-Powered Error Resolution That Runs Itself

Celigo's AI diagnoses and resolves up to 95% of integration errors autonomously. Your team isn't paged at 2am because a field mapping drifted. The platform handles it and logs the resolution for audit.

🧠

Visual Flow Builder With Code-Level Control

Operations teams can read and understand the flows. Architects can drop into JavaScript hooks for deterministic transformation logic. Celigo gives both audiences the depth they need without forcing everyone into code.

📈

Architecture That Grows With Your Transaction Volume

Celigo handles high-volume batch and real-time event-driven flows on the same platform. As your transaction count scales from thousands to millions, you change configuration — not architecture.

Platform Capabilities

What Celigo Puts Inside Your Integration Architecture

A complete capability set for enterprise integration — from pre-built connectors through AI error resolution and full observability. Twopir configures each module to fit how your systems and team actually operate.

📦

Pre-Built Integration Apps

Out-of-the-box apps for NetSuite-Salesforce, Shopify-NetSuite, Amazon-NetSuite, and 50+ more — pre-mapped, pre-tested, and configurable without custom code.

Core Module
🔄

Real-Time & Batch Data Flows

Configure flows to fire on record creation, on schedule, or on webhook trigger. Mix real-time sync for critical paths with batch processing for high-volume non-urgent data.

Automation
🗺️

Visual Field Mapping & Transformation

Map fields between systems visually, with support for conditional logic, multi-value lookups, and formula-based transformation — no coding required for standard mappings.

Data Layer
⚙️

JavaScript Hooks for Custom Logic

Drop into Celigo's scripting layer to write deterministic transformation logic for complex business rules — multi-record merging, dynamic routing, conditional field derivation.

Advanced Config
🛡️

Centralised Error Management Dashboard

Every failed record surfaces with its error reason, payload, and resolution path in one view. No hunting across logs — triage happens in one dashboard with retry capability built in.

Operations
🧬

AI Error Auto-Resolution

Celigo's AI identifies known error patterns and resolves them without human input — handling field mismatches, auth failures, and payload format issues autonomously.

AI Layer
📑

B2B / EDI Integration Manager

Connect trading partners, retailers, and 3PLs via EDI 850/810/856 with Celigo's B2B Manager — preconfigured for common retail and logistics partner specifications.

B2B / EDI
🔐

API Management & External Exposure

Expose internal flows as secure, authenticated APIs for partners or external teams. Celigo acts as your API gateway — versioned, rate-limited, and observable.

API Layer
📊

Flow Monitoring & Operational Metrics

Track record volume, flow latency, error rates, and retry success across every integration. Know exactly where slowdowns occur before they become business impact.

Observability
How We Deliver

We Don't Just Connect APIs. We Build Integration Infrastructure That Runs Your Operations.

The difference between a Celigo deployment that runs cleanly and one that becomes technical debt comes down to how it's designed before the first flow is configured. Twopir runs architecture before we run setup.

Phase 01
Discovery & Architecture

Map Every System, Every Flow, Every Exception

We start by documenting your full application landscape — every system that holds business data, every process that moves it, and every exception that currently gets handled by a human. Before a single connector is configured, we produce an integration architecture diagram that defines data ownership, transformation rules, error routing, and monitoring checkpoints. This document becomes the specification we build against and the handover asset your team owns after go-live.

Phase 02
Build & Configuration

Flows Built to Spec, Not Built to Demo

We configure Celigo flows against the architecture specification — pre-built Integration Apps where they cover the use case cleanly, custom JavaScript hooks where business logic demands it. Field mappings are documented. Transformation rules are version-controlled. Every flow is built to handle the failure states, not just the happy path. We run functional testing against representative data volumes from your actual systems before any flow touches production.

Phase 03
UAT & Cutover

Test the Edge Cases, Not Just the Demo Script

User acceptance testing is structured around real operational scenarios — duplicate records, missing required fields, API rate limits, large batch volumes. We work through your team's actual rejection scenarios, not a sanitised demo dataset. Cutover is planned with a rollback path, a monitoring watch period, and explicit sign-off criteria so your operations team knows exactly what they're accepting before the old process is retired.

Phase 04
Handover & Ongoing Support

You Own It. We're Available When You Need Us.

At handover, your team receives full documentation of every flow, mapping, and JavaScript hook in the account. We run a structured knowledge transfer session covering daily monitoring, common error patterns, and how to extend the build. Clients who want Twopir to continue as the integration layer's operational owner can move to a managed-support retainer — covering monitoring, error triage, and platform upgrades.

What Changes After Go-Live

The Outcomes Teams Actually Come Back and Cite

Organisations that implement Celigo well — with proper architecture design and clean flow configuration — report the same set of operational improvements. These are the outcomes Twopir is built to deliver.

Cash Cycle Compressed by Days
Closed-won opportunities flow immediately into ERP as sales orders. Finance recognises revenue from real-time data, not a batch export from 36 hours ago. The gap between deal close and invoice dispatch shrinks without anyone changing their process.
Manual Re-entry Eliminated Across Departments
The integrations replace the spreadsheet passes and copy-paste operations that your team treats as routine. Those hours don't disappear into a process redesign — they stop the moment the flows go live.
Single Source of Truth Across CRM and ERP
Sales, finance, and operations are looking at the same customer record, the same order status, the same inventory position. The cross-department reconciliation meeting becomes a five-minute alignment instead of a two-hour dispute.
New Applications Plug In — Not Bolt On
With Celigo as your integration layer, adding a new platform to your stack is a configuration project, not an engineering project. Your integration architecture absorbs new systems without requiring new point-to-point builds.
Integration Errors Handled Without Human Triage
Celigo's AI error resolution handles the overwhelming majority of runtime failures automatically. Your operations team stops receiving alerts for things the platform can fix itself, and starts seeing only the errors that genuinely need a decision.
Audit-Ready Data Flows With Full Traceability
Every record that moves between systems is logged with its payload, transformation, and outcome. When compliance, finance, or operations needs to trace a specific transaction, the data is in one place and queryable.
Where We See Impact Fastest

Where Celigo Delivers the Most Immediate Operational Return

Sales to Finance
Sales-to-Finance handoff that moves in real time. When Salesforce opportunity data reaches NetSuite as a draft sales order in minutes rather than overnight, your finance team gains a full working day on every deal. We configure the flow with field mapping, duplicate prevention, and error routing so the handoff is clean — not just fast.
eCommerce Ops
eCommerce order volume that your back office can actually absorb. Shopify or Amazon orders flowing automatically into your ERP with inventory, fulfilment, and customer records synchronised removes the operational ceiling on your growth. We build these integrations to handle peak volume without manual intervention — Black Friday included.
SaaS Stack Sync
A stack of 12 SaaS tools that finally shares data without a spreadsheet in the middle. Marketing automation, CRM, support platform, billing system — each team built their own process because the data never synced. After a Celigo implementation, the handoffs between tools are automated, and the spreadsheets that bridged them become optional, then redundant, then retired.
Legacy Celigo Audit
Legacy Celigo flows that have become a liability, not an asset. Many organisations inherit Celigo accounts with undocumented flows, hardcoded credentials, and no error handling. We conduct a full integration audit, document what exists, clean up technical debt, and rebuild the critical paths with proper architecture. You get the platform's capability without the fragility.
B2B / EDI
Trading partner connectivity that doesn't require a separate EDI vendor. Firms connecting to retailers, 3PLs, and distributors via EDI 850/810/856 use Celigo's B2B Manager to replace point-to-point EDI arrangements. Twopir configures the partner-specific message formats and builds the error-handling logic so exceptions surface cleanly rather than silently failing.
Why Twopir

We're Not a Vendor. We're an Architectural Partner.

01

Integration Architecture First, Configuration Second

We document the data ownership model, transformation rules, and failure handling before we open the Celigo interface. Every flow we build is traceable back to a documented decision — not guesswork.

02

Salesforce + ERP Depth on the Same Team

Our consultants understand both ends of the most common integration use cases — Salesforce data models, NetSuite transaction types, and the business logic that governs how they interact. You don't get a Salesforce team that doesn't know ERP and vice versa.

03

We Build for the Failure States, Not the Happy Path

Production integration flows fail. Payloads arrive malformed, API rate limits get hit, systems go down for maintenance. We design error handling, retry logic, and alerting into every flow from day one — not as an afterthought.

04

12+ Years Across 500+ Deployments

We've seen the edge cases that single-project implementations haven't. That pattern recognition shortens your build timeline and reduces the number of surprises your team encounters after go-live.

05

You Own the Asset at Handover

Every integration we build is fully documented and transferred to your team with a knowledge session. You are not dependent on Twopir to operate what we build — though we're available if you want us to be.

"Most organisations don't have an integration problem. They have an architecture problem that expresses itself as an integration problem. Celigo gives you the platform to fix it — but only if the underlying data ownership and transformation logic is designed correctly before the first flow is configured."

Twopir Consulting — Integration Practice. Salesforce Partner. HubSpot Partner.
40-person India-based team serving US, Canada, UK, UAE, Australia and New Zealand markets across time zones
Dual Partner status in Salesforce and HubSpot — cross-platform integration experience built in
Structured discovery and architecture phase on every engagement, not just configuration from day one
Managed-support retainer available post go-live for ongoing monitoring, error triage, and extension builds
12+
Years Salesforce & HubSpot Delivery
500+
Clients Served
Serving: US | Canada | UK | UAE | Australia | New Zealand
Salesforce Partner
HubSpot Partner
AI Delivery
Real Implementation • Salesforce → Shopify

What a Production Celigo Build Actually Looks Like

Below is a condensed walkthrough of two live integration flows Twopir built on Celigo connecting a client's Salesforce org to their Shopify storefront. Same platform, same methodology — different business context. This is what the work looks like under the hood.

Salesforce (Source) Shopify (Destination) Celigo iPaaS Product Catalogue Sync Opportunity → Order Line Pricebook Validation Conditional Logic
Flow 01

Product & Variant Sync — Salesforce to Shopify

⚡ Trigger — On Insert or Update of a Product Record in Salesforce

The client managed their product catalogue entirely inside Salesforce — including product variants (size, colour, configuration). Shopify was the storefront. Every time a product was created or its details updated in Salesforce, the change needed to reach Shopify immediately, with variants mapped correctly to Shopify's product/variant data model.

01

Celigo listener fires on Salesforce Product2 insert or update event via the platform's real-time trigger.

02

Product header fields (name, description, status, product type) are mapped to Shopify's product object fields.

03

Associated variant records from Salesforce are fetched via a dynamic lookup and mapped to Shopify's variants array — each with its own SKU, price, and option values.

04

Celigo checks whether the product already exists in Shopify by matching on an external ID. If it exists — update. If not — create. No duplicate products.

05

Shopify's returned product and variant IDs are written back to the Salesforce record for traceability across both systems.

Flow 02

Opportunity + Line Items → Shopify Order — With Product Pre-Check

⚡ Trigger — On Create or Update of a Salesforce Opportunity

When a Salesforce Opportunity was created or updated, the associated Opportunity Products (line items) needed to flow into Shopify as order line items. The complication: Shopify order lines reference Shopify variant IDs. If the product didn't exist in Shopify yet, the order import would fail.

We built a conditional branching flow that checks product existence first, handles the missing-product scenario inline, and only imports the order line items once the product record is confirmed present on the Shopify side.

01

Flow fires on Opportunity insert or update. Opportunity Products (OpportunityLineItems) are fetched via related query.

02

For each line item, the flow checks Shopify for the corresponding product using the Salesforce Product2 external ID stored from Flow 01.

03
If Product Missing

The flow branches: imports the product and its Pricebook data into Shopify first — title, variants, pricing — before proceeding. This prevents the order import from failing on a missing reference.

04
If Product Exists

Flow proceeds directly. Shopify variant ID is resolved from the product lookup result and used to construct the order line item payload.

05

Opportunity line items are imported into Shopify as order lines against the parent Opportunity, with quantity, unit price, and product reference all mapped from the Salesforce OpportunityLineItem record.

06

Shopify order confirmation data (order ID, line item IDs) is written back to Salesforce on the Opportunity for cross-system traceability.

Common Questions

Questions Teams Ask Before We Start

How long does a Celigo implementation typically take? +
Scope determines timeline, the same way it does for any integration project. A focused build — one or two core flows between two systems, like a Salesforce-to-Shopify product and order sync — typically runs 4–6 weeks from discovery through go-live. Multi-system architectures involving ERP, B2B/EDI, and several downstream applications run longer. Twopir scopes the architecture and timeline together before any configuration begins.
Do we need an in-house developer to maintain Celigo after go-live? +
No. Celigo's pre-built Integration Apps and visual flow builder are designed for operations teams to read and monitor without writing code. Where custom JavaScript hooks are used for complex transformation logic, Twopir documents them fully at handover. Clients who don't want to retain the logic in-house can move to a managed-support retainer instead of hiring a developer.
Can Celigo connect our custom-built internal applications? +
Yes. Celigo connects to any system with a REST or SOAP API, a database connection, or a flat-file/SFTP interface — not just the pre-built Integration Apps for common platforms. For internal or legacy applications without a standard API, Twopir builds a custom connector configuration as part of the architecture phase.
We already have some Celigo flows running — can Twopir take over and extend them? +
Yes, and it's one of our most common engagements. We start with a full integration audit of your existing flows — documenting what exists, identifying undocumented logic or hardcoded credentials, and assessing where technical debt has accumulated. From there we clean up the critical paths and extend the architecture, rather than rebuilding from zero.
How does Celigo handle data transformation when our systems use different field structures? +
Celigo's visual field mapping layer handles standard transformations — field renaming, format conversion, conditional logic, and multi-value lookups — without code. Where the transformation logic is more complex, such as merging multiple source records or deriving fields conditionally, Twopir writes JavaScript hooks inside Celigo's scripting layer so the logic is deterministic, version-controlled, and documented.
What happens when an integration flow errors out in production? +
Failed records surface immediately in Celigo's centralised error dashboard with the error reason, payload, and resolution path. Celigo's AI layer resolves a large share of common failures — field mismatches, authentication expirations, payload formatting issues — automatically. For errors that need a human decision, Twopir configures alerting and retry logic so your team is notified with enough context to act, rather than just told something broke.
Ready to Start

Ready to Run Every System off a Single Integration Layer?

Tell us which systems you need to connect and we'll scope the architecture in a 45-minute discovery call — no commitment required.

Speak with a team that understands integration architecture, Salesforce, ERP, and what it takes to connect systems at scale.