Manual re-keying between systems
A deal closes in Salesforce and someone recreates it in the ERP by hand. Every manual step is a lag, an error vector and a headcount cost you shouldn't be paying.
Celigo iPaaS · Salesforce & ERP
When systems don't talk, revenue waits. We make them run as one.
Celigo connects Salesforce, your ERP, ecommerce and support stack into one automated data backbone. Twopir Consulting architects the flows, maps the logic and builds the error handling — an integration layer that doesn't need babysitting. Implement, configure and build on Celigo with one team.
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Trusted by 500+ organizations — including operations, RevOps and IT teams connecting Salesforce, ERP, ecommerce and support systems with Twopir Consulting.
Built for Connected Operations
- Celigo Partner
- Salesforce Partner
- HubSpot Partner
- NetSuite Integration
- Shopify & Amazon
- B2B / EDI
- RevOps Teams
- Finance & ERP Teams
Where operations break between your systems
Most organisations don't have a software problem — they have a systems-design problem. Data moves too slowly, errors go unnoticed, and every new tool becomes another integration debt to manage. Every gap between systems is paid for in hours and days.
Point-to-point integrations that break
Custom scripts built years ago by a contractor now run your operations. Every platform update breaks them, and nobody can fix them without a regression cascade.
Data silos hiding business reality
Finance sees a different revenue number than sales. Support doesn't know what the client bought. Each team works from a snapshot of a truth that lives nowhere.
Slow quote-to-cash
A closed-won opportunity should create an ERP order immediately. Instead it waits on an end-of-day export, a review and a manual import — days leave the cash cycle for no reason.
Every new app is a new project
A new support tool, marketing platform or 3PL each needs its own connector built from scratch. Without a central integration layer, the stack grows but operations don't scale.
Errors surface days late
Without centralised error management, a failed sync is discovered when a customer calls. By then the bad record has propagated into every downstream system.
What Celigo Is
One platform for every integration in your stack
Celigo is an integration platform as a service (iPaaS) that connects enterprise systems — Salesforce, ERPs such as NetSuite, ecommerce storefronts, support and finance tools — through a marketplace of pre-built connectors and Integration Apps, a visual flow builder, and AI-powered error management, on the integrator.io platform. It replaces fragile point-to-point scripts with one governed integration layer.
The separation matters: Celigo supplies the runtime — connectors, orchestration, monitoring, and an AI engine the vendor reports auto-resolves over 95% of integration errors. Twopir supplies the architecture — which system owns each record, what triggers a flow, how data transforms in transit, and what happens when a payload fails. Your team gets the outcome — handoffs that run in minutes, one shared version of the truth, and errors that surface with context instead of surfacing from customers.
Celigo fits teams running Salesforce alongside an ERP, storefronts or a growing SaaS stack, where the integration layer is business-critical. If you need one simple sync between two tools, a native connector may be enough — part of our discovery call is telling you honestly which side of that line you're on.
Implement, configure and build on Celigo
Three distinct services on one platform. Twopir offers all three — so the engagement doesn't stall at the point where configuration ends and custom development begins.
Implement Celigo
Stand up integrator.io as your integration layer — from a blank account or a migration off legacy scripts — with monitoring in place from day one.
- Account, environment and access setup
- Integration App deployment (e.g. Salesforce–NetSuite)
- Connection and authentication configuration
- Data backfill and cutover from legacy connectors
- Monitoring and alerting baseline
Configure Celigo
Tailor flows to how your business actually operates — mappings, routing, scheduling and error handling shaped to your process, not the demo's.
- Field mapping and visual transformation
- Conditional routing and duplicate prevention
- Real-time vs batch flow scheduling
- Error routing and retry rules
- Sandbox-to-production promotion discipline
Build on Celigo
Custom development where configuration ends — deterministic code for the business logic the visual builder can't express, documented and handed over.
- JavaScript hooks for complex transformation
- Custom connectors for internal and legacy apps
- B2B/EDI trading-partner onboarding
- Flows exposed as secure, versioned APIs
- Multi-system orchestration and branching logic
Where's the boundary? If the logic can be expressed in Celigo's visual mapper — renames, formats, lookups, conditions — it's configuration. The moment it needs deterministic code — multi-record merging, dynamic routing, derived fields — it's custom development in JavaScript hooks: version-controlled, documented, and yours at handover.
What Celigo puts inside your architecture
The platform's capability set for enterprise integration — and what Twopir configures each module to do for how your systems and team actually operate.
Pre-Built Integration Apps
Packaged, managed integrations for Salesforce–NetSuite, Shopify–NetSuite and more — pre-mapped and configurable without custom code.
Real-Time & Batch Flows
Flows fire on record events, webhooks or schedules — real-time sync for critical paths, batch processing for high-volume data.
Mapping & Transformation
Visual field mapping with conditional logic, multi-value lookups and formula transforms — no code for standard mappings.
JavaScript Hooks
A scripting layer for deterministic custom logic — multi-record merging, dynamic routing, conditional field derivation.
AI Error Management
Failed records surface with reason, payload and retry path in one dashboard; Celigo's AI resolves known error patterns autonomously.
B2B / EDI Manager
Trading partners, retailers and 3PLs connected via EDI 850/810/856 — partner-specific formats without a separate EDI vendor.
API Management
Internal flows exposed as secure, authenticated APIs for partners and external teams — versioned, rate-limited, observable.
Monitoring & Metrics
Record volume, flow latency, error rates and retry success tracked per integration — slowdowns visible before they become business impact.
The data flows we build most often
An integration is only real when you can say which record moves, in which direction, and who consumes it. These are the architectures we design and run on Celigo.
Salesforce ↔ NetSuite
Quote-to-cash without the overnight wait: closed-won opportunities become NetSuite sales orders in minutes, and financial reality flows back to the account record sales and finance both read.
- Opportunity → sales order with line items
- Product, pricebook and customer master sync
- Invoice and payment status written back to Salesforce
- Duplicate prevention and error routing on the handoff
- Read the Salesforce–NetSuite blueprint
Ecommerce → ERP & CRM
Shopify and Amazon orders flow into the ERP with inventory, fulfilment and customer records synchronised — so order volume stops being the ceiling on growth, peak season included.
- Order import with customer matching
- Inventory and pricing pushed to the storefront
- Fulfilment and tracking written back to the order
- Refund and cancellation handling
- Read the Salesforce–Shopify guide
Support, Finance & B2B Stack
The rest of the stack joins the same layer: support tickets carry account context, marketing and CRM stay aligned, and EDI documents move with trading partners — one architecture, not more point-to-point builds.
- Zendesk and HubSpot synced with CRM and ERP data
- EDI 850/810/856 with retailers, distributors and 3PLs
- SFTP, database and REST/SOAP connections for internal apps
- Finance and billing systems on the same record of truth
- How inventory, orders & shipments sync
Architecture before configuration
The difference between a Celigo deployment that runs cleanly and one that becomes technical debt is decided before the first flow is configured. A focused build — one or two core flows between two systems — typically runs 4–6 weeks from discovery to go-live; multi-system architectures run longer, and we scope both honestly up front.
Discovery & Architecture
We document every system, flow and human-handled exception, then produce the integration architecture: data ownership, transformation rules, error routing and monitoring checkpoints. It becomes the build spec — and the handover asset you own.
Build & Configure
Integration Apps where they fit cleanly, JavaScript hooks where logic demands. Mappings documented, transforms version-controlled, every flow built for the failure states and tested against your real data volumes.
UAT & Cutover
Testing built around your real rejection scenarios — duplicates, missing fields, rate limits, batch spikes. Cutover ships with a rollback path, a monitoring watch period and explicit sign-off criteria.
Handover & Enablement
Full documentation of every flow, mapping and hook, plus a structured knowledge-transfer session on monitoring, common error patterns and how to extend the build. You are not dependent on us to operate it.
Operate & Extend
Teams that want Twopir as the layer's operational owner move to a managed-support retainer — monitoring, error triage, platform upgrades and new flows as the stack grows.
What a production Celigo build actually looks like
A condensed walkthrough of two live flows Twopir built on Celigo, connecting a client's Salesforce org to their Shopify storefront. Same platform, same methodology on every engagement — this is the work under the hood.
Salesforce · Source Shopify · Destination Celigo integrator.io Product & Variant Sync Opportunity → Order Conditional Branching
Flow 01
Product & variant sync — Salesforce to Shopify
Trigger · On insert or update of a Product record in Salesforce
The client managed their product catalogue — including size, colour and configuration variants — entirely inside Salesforce, with Shopify as the storefront. Every product change had to reach Shopify immediately, with variants mapped to Shopify's product/variant model.
- Celigo's listener fires on a Salesforce Product2 insert or update via the platform's real-time trigger.
- Product header fields — name, description, status, type — map to Shopify's product object.
- Associated variant records are fetched via dynamic lookup and mapped to Shopify's variants array, each with its own SKU, price and option values.
- The flow matches on an external ID: if the product exists in Shopify it updates, if not it creates. No duplicates.
- Shopify's returned product and variant IDs are written back to Salesforce for cross-system traceability.
Flow 02
Opportunity + line items → Shopify order, with product pre-check
Trigger · On create or update of a Salesforce Opportunity
Opportunity products had to flow into Shopify as order line items — but Shopify order lines reference Shopify variant IDs, so a missing product would fail the import. We built a conditional branch that checks product existence first and handles the missing-product case inline.
- The flow fires on Opportunity insert or update; OpportunityLineItems are fetched via related query.
- Each line item checks Shopify for its product using the external ID stored by Flow 01.
- If the product is missing — the branch imports the product and its pricebook data into Shopify first, so the order import cannot fail on a broken reference.
- If the product exists — the Shopify variant ID is resolved from the lookup and used to build the order-line payload.
- Line items import into Shopify as order lines with quantity, unit price and product reference mapped from the OpportunityLineItem.
- Shopify's order confirmation data — order ID, line-item IDs — is written back to the Opportunity.
Where Celigo pays for itself first
Six situations where the integration layer delivers its return fastest — if one of these reads like your operation, the discovery call will be a short conversation.
The handoff that moves in real time
When Salesforce opportunity data reaches the ERP as a draft sales order in minutes rather than overnight, finance gains a working day on every deal. We build the handoff with field mapping, duplicate prevention and error routing — clean, not just fast.
Order volume the back office can absorb
Shopify or Amazon orders flowing automatically into the ERP — inventory, fulfilment and customer records in sync — removes the operational ceiling on growth. Built to handle peak volume without manual intervention, Black Friday included.
Twelve tools, zero bridging spreadsheets
Marketing automation, CRM, support and billing each grew their own process because the data never synced. Once the handoffs are automated on Celigo, the spreadsheets that bridged them become optional, then redundant, then retired.
Legacy flows that became a liability
Inherited Celigo accounts with undocumented flows, hardcoded credentials and no error handling are common. We audit what exists, document it, clean up the debt and rebuild the critical paths with proper architecture.
Trading partners without an EDI vendor
Retailers, 3PLs and distributors connected over EDI 850/810/856 through Celigo's B2B Manager. Twopir configures the partner-specific formats and the error handling so exceptions surface cleanly instead of failing silently.
Order-to-cash across plant and platform
Manufacturers run quote-to-cash across CRM, ERP, inventory and shipping systems that were never designed to talk. How we automate order-to-cash with Celigo covers the architecture in depth.
Not a vendor. An architectural partner.
Integration projects don't fail on the platform. They fail on undocumented decisions — who owns the data, what triggers the flow, what happens when it breaks.
Architecture first, configuration second
We document the data ownership model, transformation rules and failure handling before we open the Celigo interface. Every flow traces back to a documented decision — not guesswork.
Salesforce and ERP depth on the same team
Our consultants understand both ends of the flows they build — Salesforce data models, NetSuite transaction types and the business logic between them. No handoff between a CRM team and an ERP team.
Built for the failure states, not the happy path
Production flows fail: malformed payloads, rate limits, maintenance windows. We design error handling, retry logic and alerting into every flow from day one — not as an afterthought.
Pattern recognition from hundreds of builds
Across 12+ years and 500+ clients we've hit the edge cases single-project implementations haven't. That shortens your timeline and reduces post-go-live surprises.
You own the asset at handover
Every integration is fully documented and transferred with a knowledge session. You are not dependent on Twopir to operate what we build — though we're available if you want us to be.
Questions teams ask before we start
Scope determines timeline. A focused build — one or two core flows between two systems, like a Salesforce-to-Shopify product and order sync — typically runs 4–6 weeks from discovery through go-live. Multi-system architectures involving ERP, B2B/EDI and several downstream applications run longer. Twopir scopes the architecture and the timeline together before any configuration begins.
Configuration is everything Celigo's visual tools can express: field mappings, format conversions, lookups, conditional routing and flow scheduling. Custom development starts where the logic needs deterministic code — merging multiple source records, deriving fields dynamically, or connecting an internal application without a pre-built connector — and is written in Celigo's JavaScript hooks or as a custom connector. Twopir delivers both, so the project doesn't stall at that boundary.
No. Celigo's Integration Apps and visual flow builder are designed for operations teams to read and monitor without writing code. Where JavaScript hooks carry custom logic, Twopir documents them fully at handover. Teams that don't want to keep that knowledge in-house can move to a managed-support retainer instead of hiring a developer.
Yes. Celigo connects to any system with a REST or SOAP API, a database connection, or a flat-file/SFTP interface — not only the platforms with pre-built connectors. For internal or legacy applications without a standard API, Twopir builds a custom connector configuration as part of the architecture phase.
Yes — it's one of our most common engagements. We start with a full audit of the existing flows: documenting what exists, surfacing undocumented logic and hardcoded credentials, and assessing where technical debt has accumulated. From there we clean up the critical paths and extend the architecture rather than rebuilding from zero.
Celigo's visual mapping layer handles standard transformations — field renaming, format conversion, conditional logic and multi-value lookups — without code. Where the logic is more complex, such as merging multiple source records or deriving fields conditionally, Twopir writes JavaScript hooks inside Celigo's scripting layer so the transformation is deterministic, version-controlled and documented.
Failed records surface immediately in Celigo's centralised error dashboard with the error reason, the payload and a resolution path. Celigo's AI error management resolves a large share of common failures — field mismatches, expired authentications, payload formatting — automatically. For errors that need a human decision, Twopir configures alerting and retry logic so your team is notified with enough context to act, rather than just told something broke.
Next Step
Ready to run every system off one integration layer?
Tell us which systems you need to connect and we'll scope the architecture in a 45-minute discovery call — no commitment required.
Speak with a team that understands integration architecture, Salesforce & ERP
