Manual, repetitive document creation
Reps and coordinators copy the same account, contact and pricing data into Word and PDF files deal after deal — slow, tedious, and a poor use of skilled people.
Nintex DocGen for Salesforce generates quotes, contracts, proposals and onboarding documents from the records your team already maintains — then routes them for signature, storage or delivery. Twopir Consulting is the implementation and consulting partner that configures DocGen around your real contract, quote and approval process, integrates it with the rest of your stack, and keeps it maintainable as you scale. Salesforce stays your system of record; documents stop being manual work.
Trusted by 500+ organizations — including revenue, legal and operations teams running Salesforce document generation with Twopir Consulting as their implementation and support partner.
Built for Salesforce Document Automation
A Nintex DocGen implementation is the work of translating how your business actually produces a document — the data it draws on, the rules that shape it, and where it goes next — into configured, maintainable DocGen Packages inside your Salesforce org.
Nintex DocGen for Salesforce is a native, no-code document generation application. It merges data from your Salesforce records into Microsoft Word, Excel, PowerPoint and PDF templates, then routes the finished file for signature, storage or delivery — usually from a button on a record. The unit of work is the DocGen Package: one bundle holding the Salesforce data it draws on, the templates it merges into, and the rules for what happens next. A quote, a master agreement and a renewal notice are three separate packages, each with its own data relationships, conditional content and routing.
Our job is to make that mechanism fit your process. We separate three things deliberately, so nobody on your team is confused about who owns what: what Nintex DocGen does natively (the merge engine, the relationships, the delivery options), what Twopir configures or builds (the packages, the templates, the automation and any custom code around them), and the business outcome (documents that used to take an hour of copy-paste now generate in seconds, consistently, from data you already trust). Salesforce remains the system of record; DocGen generates and delivers from the data it already holds.
Nintex DocGen is not a contract lifecycle management suite, a CPQ engine, or a replacement for Salesforce. It is a document engine — and configured well, it removes an enormous amount of manual, error-prone work from sales, legal, finance and operations. Whether you are installing it for the first time, rescuing a half-finished setup, or extending an org that has outgrown its original packages, the engagement follows the same discipline: understand the process, architect the data, build for change, and hand back something your own admins can maintain.
Most teams don't have a template problem — they have a process problem. The data lives in Salesforce, but the documents get built by hand. These are the patterns a DocGen implementation is meant to fix.
Reps and coordinators copy the same account, contact and pricing data into Word and PDF files deal after deal — slow, tedious, and a poor use of skilled people.
Every team keeps its own copy of the "latest" template. Fonts, clauses and logos drift, and legal can't be sure which version actually went to a client.
Numbers retyped from the CRM into a contract are numbers that can be wrong. Manual transcription is where pricing mistakes, wrong names and stale terms creep in.
When a document takes hours to assemble, deals wait. Time-to-quote and time-to-signature stretch out for reasons that have nothing to do with the customer's decision.
Line items, related records, region-specific clauses and "include this section only if…" rules are hard to reproduce by hand and even harder to keep consistent across a team.
A process that works for one team breaks across regions, product lines and languages. Approvals and delivery stay manual, and template sprawl grows with every new use case.
These are native Nintex DocGen capabilities. Our work is configuring them into packages that match your documents, your data model and your delivery rules — and making them easy to change later.
We build and tag your templates in the formats Nintex DocGen supports natively — Word, Excel, PowerPoint and PDF — so documents come out on-brand and consistent every time.
Packages pull from a starting object plus its parent, related and child records — so an opportunity document can carry account details, contacts and every line item without manual assembly.
Show, hide or swap clauses, sections and tables based on the record — region, product, deal size or record type — including suppressing a table when there are no related records.
Bundle several templates into a single run — a contract, an order form and a welcome letter together — and make individual documents optional so one package covers related variations.
Route the finished document where it needs to go: email it, save it to the Salesforce record, post to Chatter, push to storage such as SharePoint or Box, or send for signature via DocuSign.
Generate from a button for attended use, or trigger from Salesforce Flow, Process Builder or Apex for hands-off automation — including batch and event-driven generation and write-back to the record.
| Capability | What it does | Where it pays off |
|---|---|---|
| DocGen Package | Bundles the data, templates and delivery rules for one document type | A repeatable, governed way to produce quotes, contracts or onboarding packs |
| Data relationships | Pulls parent, related and child records into the document | Line items, contacts and related records appear without manual assembly |
| Conditional content | Shows or hides sections based on the record | Region- and product-specific clauses stay correct and compliant |
| Delivery & routing | Emails, stores or sends the document for signature | Documents leave Salesforce ready to sign, no manual handoff |
| Flow / Apex triggers | Runs generation automatically from automation | Documents generate at the right stage with no one clicking a button |
A DocGen project is only as good as the thinking behind the packages. Each stage exists to remove a specific kind of risk — wrong data, brittle templates, automation nobody can maintain — before it reaches production.
We map every document you want to automate, who produces it today, and the rules and approvals behind it. This is where the real requirements — not just "a nicer template" — surface.
We review your Salesforce org, data quality and any existing DocGen or document tooling, so we architect around what's really there — and flag data gaps that would otherwise break a merge.
We design the package structure: starting objects, the relationships each document needs, delivery paths and where automation should trigger. This blueprint keeps later builds consistent and scalable.
We install and configure the managed package, set up DocGen Packages, and wire the data relationships — the declarative core of the build, done to a standard you can extend later.
We build and tag templates in Word, Excel, PowerPoint or PDF, mapping every field tag, table and conditional section to your data so the output is pixel-right and on-brand.
We connect packages to the right objects and fields, resolve data-quality issues that would corrupt a document, and integrate storage and e-signature systems into the flow.
We add the triggers — button, Salesforce Flow, Process Builder or Apex — so documents generate at the right moment, route for approval or signature, and write status back to the record.
When native configuration isn't enough, we build the Apex, Lightning components or API calls to extend DocGen — documented and regression-testable, because that code becomes yours to own.
We test every package against real record scenarios — edge cases, empty related lists, conditional branches — and validate output, delivery and permissions before anything goes live.
We train the people who run and maintain DocGen — end users on generation, admins on editing templates and rules — so your team isn't dependent on us for routine changes.
We move packages, templates and automation into production with a controlled release, so go-live is a planned event and not a scramble — with a fallback if anything needs adjusting.
We stay on for template changes, new document types, upgrade regression-testing and tuning as your volume grows — so the solution keeps pace with the business instead of decaying.
If a document is built from Salesforce data and produced repeatedly, it is a candidate for DocGen. These are the use cases we implement most often.
Priced, on-brand quotes and proposals generated straight from the opportunity and its line items.
Contracts, MSAs and order forms assembled with the right clauses, then routed for e-signature.
Standardized NDAs and legal paperwork produced from approved templates, consistently.
Onboarding packets and KYC forms generated from CRM data the moment a deal is won.
Renewal notices and account summaries built from current record data on a schedule or trigger.
Invoices, order forms and statements produced from billing and line-item data, error-free.
Listing agreements, disclosures and transaction packets generated from property and client records.
Multi-document bundles — contract, welcome letter and forms — generated together in one run.
| Team / industry | Revenue lifecycle stage | Documents generated |
|---|---|---|
| Sales & revenue operations | Quote → contract → close | Quotes, proposals, order forms, contracts |
| Legal & professional services | Engagement → agreement → renewal | NDAs, MSAs, engagement letters, SOWs |
| Customer success & onboarding | Won → onboard → renew | Welcome packs, KYC forms, renewal notices |
| Real estate | Listing → offer → transaction | Listing agreements, disclosures, transaction packets |
A document is only as trustworthy as the data and permissions behind it. These are the technical considerations we work through so DocGen produces correct, secure output at scale.
We choose the right starting object and map the parent, related and child relationships each document needs — the foundation every package sits on.
We map field tags to Salesforce fields and fix the data-quality gaps — blank fields, inconsistent picklists — that would otherwise show up in a client-facing document.
DocGen runs natively in your org. We align who can run which package with your profiles, permission sets, sharing rules and field-level security.
We invoke the Run DocGen Package action from Salesforce Flow or Process Builder, or from Apex, so generation fires at the right lifecycle stage.
We integrate DocGen delivery with e-signature (such as DocuSign) and storage such as SharePoint or Box, so documents route and file themselves.
We deploy DocGen for how your users actually work — in Lightning Experience or Classic — with buttons and actions placed where they belong.
Nintex DocGen connects to the rest of your stack through Salesforce. Where a document needs to route for signature, we wire delivery to your e-signature platform (for example DocuSign) so a generated contract leaves the record ready to sign and the signed copy files back automatically. Where documents must land in a content system, we connect delivery to storage such as SharePoint or Box. If you're planning one of these integrations, our Salesforce AppExchange and integration work covers the surrounding architecture.
Most of a good DocGen build is declarative configuration. We cross into custom development only where it earns its place — and we keep that code documented and yours to own.
We invoke DocGen from Salesforce Flow so a document generates the moment a record hits a stage — no button, no manual step, no missed paperwork.
For renewals, statements or bulk correspondence, we build batch and event-driven generation through automation so hundreds of documents produce without manual effort.
When a requirement outgrows configuration — complex looping, external calls, tailored logic — we build it in Apex or Lightning components and hand it back documented and testable.
As template counts grow, we put structure around them — naming, ownership and conditional logic — so admins can update a clause or add a variant without breaking anything.
The outcomes below are the direction a good DocGen build moves the business. The size of the gain depends on your document volume and starting point — we scope it honestly during discovery.
Documents that took copy-paste and formatting now generate in seconds, freeing skilled people for higher-value work and shortening time-to-quote and time-to-signature.
With one source of data and pre-approved templates, documents come out correct and on-brand — fewer errors, fewer wrong versions, less rework.
Approved clauses and controlled templates mean legal and finance know exactly what went to a client, and conditional logic keeps region- and product-specific terms correct.
When generating a document is a click inside Salesforce, people work in the CRM instead of around it — which keeps your data cleaner and your reporting more complete.
New document types, regions and languages become configuration rather than a new manual process, so document operations scale with the business.
Reps close faster, clients receive polished documents sooner, and admins can maintain the system themselves instead of raising a ticket for every change.
We are a Salesforce Gold Partner with 12+ years building on the platform. DocGen is one part of a broader command of Salesforce data architecture, automation and integration.
We start with how your business actually produces a document, not with the tool. That's why the packages we build fit real approval and delivery workflows — and hold up as they change.
Your admins should be able to change a clause or add a template without raising a ticket. We build for handover and train your team to own it.
We speak to CROs and operations leaders about outcomes and to admins and architects about data models and governor limits — and translate cleanly between them.
Documents evolve. We stay on for new templates, upgrade regression-testing and optimization, so the solution keeps working long after go-live.
Across 500+ engagements, our teams have built the Salesforce data models, automation and document workflows that revenue, legal and operations teams depend on. On document generation specifically, the pattern is consistent: contracts, offer letters and onboarding forms that once took manual assembly now generate from CRM data the moment a deal reaches the document stage — a click for the user, and a package Twopir configured behind it.
To see the depth of the platform — the DocGen Package concept, the three service tiers, and where document generation stops and CLM or CPQ begins — read our Nintex DocGen for Salesforce pillar page. For related Salesforce document-automation work, explore our Salesforce AppExchange and integration delivery.
The pillar page: what DocGen is, the DocGen Package concept, and how the platform works.
🧩Implementing and integrating AppExchange apps into a clean Salesforce architecture.
🏠Operations and document workflows for property and transaction teams on Salesforce.
💼Engagement, SOW and agreement workflows for consulting and services firms.
⚖️Intake, matter and billing operations — a natural home for document automation.
⚙️Automating the rule-based work on either side of the document with the wider Nintex platform.
A Nintex DocGen implementation covers discovery of the documents you want to automate, installing and configuring the managed package, designing DocGen Packages and their data relationships, building and tagging templates, adding delivery and e-signature routing, configuring automation triggers such as Salesforce Flow, testing against real record scenarios, training your team, and deploying to production. Twopir also provides ongoing support for template changes, new document types and upgrade regression-testing.
Timeline depends on how many document types you're automating, the complexity of their conditional logic and data relationships, and the quality of the underlying Salesforce data. A single, well-scoped document type with clean data can be delivered quickly, while a suite of documents with heavy conditional content, multi-document packages and automation takes longer. We scope a realistic timeline during discovery rather than quoting a fixed number up front.
We need examples of the documents you produce today, access to a Salesforce sandbox, and time with the people who own the process and the approvals behind each document. Early on we also review your data model and data quality, because a document is only as accurate as the records behind it. You do not need to prepare anything technical — surfacing the real rules and edge cases is the most valuable thing your team can bring.
Salesforce holds the data, but building documents by hand means copying that data into Word or PDF files — slow and error-prone. Nintex DocGen merges Salesforce data directly into pre-approved Word, Excel, PowerPoint and PDF templates, pulls in related and child records automatically, applies conditional content, and routes the finished document for signature or storage. It is a native, no-code document engine, not a contract lifecycle management or CPQ product, so it pairs well with those systems rather than replacing them.
Yes. DocGen can be generated attended, from a button on a record, or automated. We invoke the Run DocGen Package action from Salesforce Flow or Process Builder, or from Apex, so a document generates automatically when a record reaches a defined stage — for example producing a contract when an opportunity is marked closed-won. Batch and event-driven generation are also possible through automation for high-volume use cases such as renewals or statements.
Yes. Many teams come to us with DocGen already installed but under-used, hard to maintain, or built before their process changed. We audit the existing packages and templates, fix data-mapping and reliability issues, add the automation and integrations that were missing, and put structure around template management. We also provide ongoing managed support, including regression-testing packages when the Nintex managed package is upgraded.
Nintex DocGen is a strong fit if you run on Salesforce and produce documents — quotes, contracts, proposals, onboarding forms, invoices — repeatedly from CRM data. It is most valuable where documents are high-volume, need consistent formatting, or carry conditional logic that is hard to reproduce by hand. During a consultation we assess your document volume, data quality and process to confirm whether DocGen is the right tool and where it will deliver the most value.
Tell us which documents are slowing your team down. We'll assess your Salesforce org, scope a Nintex DocGen approach, and show you what a maintainable implementation looks like — before you commit to a build.
Talk to a Nintex DocGen specialist · Salesforce Gold Partner · Serving the US, Canada, UK, UAE, Australia & New Zealand