From Manual Donation Entry
to Fully Automated
Fundraising Operations
A European nonprofit running Classy for fundraising had no live connection to Salesforce — every donor record and donation was entered by hand. We built a real-time integration that automated the entire data flow: donors, donations, campaigns, and events all synced into Salesforce automatically, eliminating duplicate records and delayed reporting.
Six Fundraising Data Gaps That Blocked Donor Visibility — and Six Fixes That Resolved Them
Five Phases That Took From Manual Entry to Real-Time Automated Sync
Mapped the Fundraising Data Model Before Writing a Line of Code
We audited the client's existing Salesforce org, reviewed the full Classy API surface, and documented every object — donors, donations, campaigns, events — that needed to flow between systems. We identified existing Contact records that Classy donors would match against, and defined the deduplication rules before any integration logic was written.
Built the Classy-to-Salesforce Sync Layer — Donors, Donations, Contacts, Opportunities
We built the core Apex integration layer connecting Classy's REST APIs to Salesforce, handling OAuth authentication, API pagination, and response parsing. We created the Classy Donors → Contacts and Classy Donations → Opportunities mappings with field-level validation and data cleanup logic to ensure every incoming record met Salesforce's data quality standards.
Configured Webhook-Based Event Handling for Live Donor and Campaign Updates
We registered Classy webhook endpoints to push donation, donor, and campaign events into Salesforce the moment they occur — replacing the previous batch-import model with real-time triggers. We extended this to cover Classy fundraising events, creating Salesforce records for event participants and individual fundraiser performance.
Implemented Donor Matching Engine and Historical Data Migration
We deployed the custom deduplication engine — matching incoming Classy donors against existing Salesforce Contacts by email, name, and giving history before creating new records. We then ran a controlled historical sync to backfill past donations and campaigns, validating every record against the client's existing data before committing to production.
Deployed Reconciliation Jobs, Error Logging, and Fundraising Dashboards
We built Scheduled Apex jobs to run nightly reconciliation between Classy and Salesforce, catching any records missed by webhooks and retrying failed syncs. We added an integration error log object inside Salesforce for admin visibility, and built the campaign performance dashboards, fundraising activity reports, and donor engagement views the development team had been waiting for.
Before this integration, our fundraising team was spending significant time every week just getting data from Classy into Salesforce. Now everything is there automatically — our campaign dashboards are live, our donor records are clean, and we can focus on the actual work of fundraising instead of data management.
— Development Operations Lead · Enterprise Nonprofit · Imission KAB · 2024What Changed — In Numbers and in Practice
Manual donation entry completely eliminated
Every Classy donation now creates a Salesforce Opportunity automatically, with no human intervention at any stage of the process.
Live fundraising visibility inside Salesforce
Campaign dashboards and donor activity reports now reflect Classy data in real time, replacing a manual cycle that could take 24+ hours.
Duplicate donor records eliminated at ingestion
Incoming Classy donors are matched against existing Salesforce Contacts before any record is created — the deduplication logic runs on every new inbound event.
Full data model synchronized: donors, donations, campaigns, events
Every meaningful fundraising entity in Classy — including peer-to-peer fundraising events — now has a corresponding record in Salesforce with accurate attribution.
Self-healing integration with automated error recovery
Scheduled reconciliation jobs catch and retry any failed sync events overnight — missed records are recovered without any admin action required.
Salesforce is the single source of truth for all fundraising data
The development team, donor services, and management all work from one unified platform — no more reconciling data across disconnected fundraising tools.
Running a Similar Nonprofit Fundraising Integration Challenge?
We'll review your current Classy or fundraising platform setup, identify where manual steps are slowing your team down, and outline exactly what a Salesforce integration would take. Free audit — findings delivered in 5 business days, no commitment required. We cover US EST, UK GMT, and AEST time zones.
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Your fundraising data should work for you, not against you
Twopir has delivered Salesforce integrations for 500+ clients across the US, UK, Australia, UAE, and Canada over 12+ years — building connections that are robust, secure, and built to scale with your mission.
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